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  • August 13, 2018 at 7:26 pm #996829
    martinafuchs

    Hi Team,

    I want to update Enfold to the latest version and always get a huge error message and also if I change something in the Enfold settings for eg. the colour of the socket it is not done .

    First I installed enfold theme and then imported your Enfold construction Demo – just to let you know.

    I never exprienced this kind of problem before with your theme.

    Can you please check what’s wrong and how to solve this problem as soon as possible.

    Thanks,

    Martina

    • This topic was modified 7 years, 2 months ago by martinafuchs.
    August 14, 2018 at 1:43 pm #997075
    Victoria

    Hey martinafuchs,

    Here are some threads to consider:

    Can't update Enfold theme to 4.1

    Can't update Enfold Theme

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 14, 2018 at 7:29 pm #997252
    martinafuchs

    Victoria,

    if you wold have checked my support question carefully you would have seen my ERROR_MESSAGE-SCREENSHOT – I’ve send to you in the private Area – PLEASE CHECK this ScreenShot

    Your answer above is no help to me at all – as I have no clue what THE ERROR-MESSAGE means or HOW TO SOLVE THIS so PLEASE ASAP
    CHECK IT AND LET ME KNOW WHAT TO DO – or please FIX IT – therefore you have the LOGIN-DATA.

    Thankx,

    Martina
    –

    August 15, 2018 at 1:09 pm #997532
    martinafuchs

    HI Team,
    at the momen it looks like somebody has updated my theme to the latest version – but still no explanation what the error-message meant and how to handle this if this shoul come up again.

    Pleae let me know, thanks

    Martina

    August 15, 2018 at 2:04 pm #997543
    Victoria

    Hi Martina,

    It was not us, maybe the update link started working.

    Glad it is working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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