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Viewing 29 posts - 1 through 29 (of 29 total)
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  • February 9, 2016 at 6:56 pm #580518
    modernme

    I’ve gone to Theme Options and am trying to update the 2015 to 2016 copyright, however it’s not working. I’ve tried clearing my cache and everything ….still no luck.

    February 9, 2016 at 7:16 pm #580522
    Guenni007

    But sorry for my simple question – you pressed that “Save all changes” button ?

    February 9, 2016 at 8:40 pm #580556
    modernme

    yes!

    February 9, 2016 at 10:32 pm #580622
    Basilis

    Hi!

    can we check the backend, so we can see what the issue is? Can not understand much like that, to be honest.
    Please attach backend details to private data!

    Best regards,
    Basilis

    February 10, 2016 at 5:00 pm #581236
    modernme

    Here you go. Thanks in advance

    February 10, 2016 at 5:17 pm #581253
    Yigit

    Hi!

    Login link is not working for me. Can you please check it once again?
    Also, i noticed that you are currently not using the latest version of the theme – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    February 10, 2016 at 5:30 pm #581261
    modernme

    Here is the link:

    February 10, 2016 at 5:31 pm #581262
    modernme

    if that doesn’t work, please try the following.

    February 12, 2016 at 2:29 am #581972
    modernme

    any updates?

    February 12, 2016 at 9:11 am #582109
    Rikard

    Hi,

    Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Regards,
    Rikard

    February 14, 2016 at 2:13 am #582816
    modernme

    I tried deactivating all plugins and updating the footer….still doesn’t work. Please help!

    February 16, 2016 at 12:13 pm #584092
    Yigit

    Hi!

    Do you mind if we deactivate all active plugins for testing purposes? Currently, theme options are not working. That is either due to file permissions or a plugin causing it in my opinion

    Regards,
    Yigit

    February 17, 2016 at 6:45 am #584486
    modernme

    Hi Yigit,

    I’ve tried deactivating all active plugins – still no luck.

    Also, i followed the instructions here: https://kriesi.at/support/topic/child-theme-settings-are-not-working/

    ….and changed all the permission settings and still no luck.

    Feel free to deactivate the plugin, however we can’t have them deactivated for more than 20 min because we have visitors who may make purchases.

    February 19, 2016 at 2:44 pm #586076
    Andy

    Hi!

    Make sure that the wp-content/uploads/dynamic_avia/ folder is writable. Enfold will use this folder to create the dynamic css file (called enfold.css). It contains the styling settings which you configured on the theme option page and if Enfold can’t write or create it you won’t notice any changes even if you save the options.

    Cheers!
    Andy

    February 19, 2016 at 9:26 pm #586320
    modernme

    It’s writable! Settings configured. Thank you in advance.

    February 23, 2016 at 7:07 pm #587894
    Josue

    Hi!

    Does it work if you activate the parent theme?

    Best regards,
    Josue

    February 23, 2016 at 8:33 pm #587947
    modernme

    I’m sure but I would like it to work on the child theme, as it did prior to the new update.

    February 23, 2016 at 8:39 pm #587949
    Josue

    It’s for testing purposes, check if it works (or not) and then switch back to your child theme.

    February 26, 2016 at 6:24 pm #589930
    modernme

    Doesn’t work.

    February 27, 2016 at 1:08 am #590087
    Josue

    Hi,

    Can you please create us a temporary FTP / SFTP account? post it here as a private reply.

    Regards,
    Josue

    February 27, 2016 at 4:01 am #590111
    modernme

    Thanks again for all your help!

    March 3, 2016 at 10:41 am #592539
    Ismael

    Hi!

    I’m trying to login to the site but I got the following errors:

    Service Unavailable

    Inactivity Timeout

    Please ask your hosting provider why this is happening. Also the site loads very slow because there’s a bunch of internal styles loaded on the page. Example:

    .at-resp-share-element{position:relative;padding:0;margin:0;font-size:0;line-height:0}.at-resp-share-element:after,.at-resp-share-element:before{content:" ";display:table}.at-resp-share-element a{display:inline-block;*display:inline;*zoom:1;margin:0 2px 5px;text-decoration:none;text-transform:none;color:#fff;cursor:pointer;-webkit-transition:all .2s ease-in-out;transition:all .2s ease-in-out}.at-resp-share-element a:hover{-webkit-transform:translateY(-4px);transform:translateY(-4px);color:#fff;text-decoration:none}.at-resp-share-element a .at-icon-wrapper{padding:5px}.at-resp-share-element a.at-share-btn.at-svc-compact:hover{-webkit-transform:none;transform:none}.at-resp-share-element .at-icon,.at-resp-share-element span{display:inline-block;float:left;cursor:pointer}.at-resp-share-element .at4-share-count-container{text-decoration:none;float:none;padding-left:15px;font-size:9pt}.at-resp-share-element a .at-label{font-size:9pt;padding:0 15px 0 0;margin:0 0 0 5px;height:2pc;line-height:2pc;background:none}.at-mobile .at-resp-share-element .at-label,.at-resp-share-element.at-mobile .at-label{display:none}.at-resp-share-element.at-mobile a{margin-right:5px}.at-mobile .at-resp-share-element a{padding:5px;margin-right:5px}

    There are more than 20 duplicates of this style sheet. This is probably from a plugin.

    Best regards,
    Ismael

    March 3, 2016 at 6:06 pm #592756
    modernme

    Just spoke to the hosting company and it seems to be running fine if you don’t mind checking. Also, i’ve deactivated the plugins that I believe were duplicating the style sheets if you don’t mind checking that also.

    Thanks in advance.

    March 3, 2016 at 6:53 pm #592797
    Josue

    Can’t connect either (SFTP), have you tried the credentials on your end?

    Best regards,
    Josue

    March 3, 2016 at 9:09 pm #592930
    modernme

    That’s really strange. Would you like to send me the file and maybe instructions and I’ll have my developer do it?

    March 3, 2016 at 9:10 pm #592932
    modernme

    Also, can you check to see if the style sheet is still being duplicated?

    March 3, 2016 at 9:36 pm #592950
    Basilis

    Hi!

    I tried to connect but seems to be a firewall not letting us ping and connect.
    Can you please check once again with the hosting company please?

    Best regards,
    Basilis

    March 8, 2016 at 7:43 pm #595138
    modernme

    They said everything is fine. Would you like to send me the file and have me work on it through ftp?

    March 14, 2016 at 4:28 pm #597833
    Andy

    Hi!

    login details from here are not working for me. Please check and let us know when we can have access.

    Regards,
    Andy

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