Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 26, 2020 at 5:28 pm #1248701
    FD1981

    Hello,

    I’m using Enfold and since a few weeks I cannot insert any blanks / whitespaces in the ALB. It is not possible to write anything.
    Do you have any idea about this? Please check it on my site.

    Thank you.

    Regards,
    Frank

    • This topic was modified 3 years, 7 months ago by FD1981.
    September 28, 2020 at 4:34 am #1248909
    Rikard

    Hi Frank,

    This problem should be fixed in the version you are running, but I do see that the problem is happening on your site when adding a Special Heading element for example. Could you share FTP login details as well so that we can try to install our latest development version of the theme for you please? Also make sure that you have backups of the site, in case something should go wrong during the update.

    Best regards,
    Rikard

    September 29, 2020 at 9:43 pm #1249496
    FD1981

    Hello Rikard,

    I hope you can fix it with the ftp login details below.

    There is another problem on the page. The mobile version is loading very slowly till not at all I would say every 2nd refresh. Can you check this additionally?

    Regards,
    Frank

    October 2, 2020 at 6:07 am #1249974
    Rikard

    Hi Frank,

    Thanks for that. I installed the beta version for you, but that didn’t fix the problem unfortunately. Could you try to disable all plugins to see if there is a conflict coming from any of them please?

    Best regards,
    Rikard

    October 2, 2020 at 4:27 pm #1250123
    FD1981

    Hi Rikard,

    thanks for the advise. Obviously there is a conflict with the plugin copy and delete posts. When I deactivate the plugin all works fine. Can you prefer a compatible plugin which does the same (copy whole pages)?

    Regards,
    Frank

    October 4, 2020 at 5:42 am #1250362
    Rikard

    Hi Frank,

    I think there are plenty of alternatives available for that, but we haven’t tested any of them with the theme unfortunately. Maybe this could be an alternative? https://wordpress.org/plugins/duplicate-post/

    Best regards,
    Rikard

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