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Hey,
I just bought my second license for enfold. With my first project everything just worked fine. This time, unfortunately, importing a demo does not work.
I read every similar thread and tried the solutions proposed to the other users, but non of them worked. Maybe you can help me, as I spend already hours without success.
The database is reset and the enfold theme is activated. In the private content section i posted all links and login credentials.I tried importing the demo directly via the enfold demo import. As that didn’t work, I tried importing the xml-file via the wordpress importer, but no success here either.
The php memory limit is 256M, so that should not be a problem.I hope you can help me, thank you in advance!
EDIT: I just updated to v.4.3 but it still doesn’t work :/
Hey percydwn,
Sorry for the problems and thanks for the login details. Which demo are you looking to import?
Best regards,
RikardHi Rikard,
thank you for the reply.
I think source of my problem is my webhoster, as almost everybody, that has the same problem, is with Strato (german hoster).
So I installed wp and enfold on a server hosted by 1&1 and importing a demo worked just perfectly.Somebody said in an other thread, that Strato probably blocks the IP addresses from which the demo media is imported, so i asked Strato to unblock them. For that, they need the kriesi.at IPs from which the media is downloaded.
Can you tell my the IP addresses of your servers? I hope this approach will help.Best Regards
PercyHi,
Thank you for the update. We’ll notify Kriesi. Please wait for his response.
Best regards,
IsmaelHey Kriesi,
Thank you very much! I hope this helps resolving the problem with my hoster’s server.
Best
Percy
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