Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1447564

    Hi,
    I would like to import your demo file for new website which is the first one “default demo”

    but this error message keep showing now.
    “Download of files for demo Default Demo didn’t work!
    You might want to try reloading the page and then try again.”

    What is this problem? can you help me to fix?

    #1447572

    Hey Erin,

    Thanks for the login details. The PHP ZipArchive Extension is not active on your server, please try reaching out to your hosting provider to get it activated.

    Best regards,
    Rikard

    #1447589
    This reply has been marked as private.
    #1447620

    Hi,

    Thank you for the info.

    The theme should be compatible with PHP 8.0, which is already installed on your server. However, as mentioned above, the PHP ZipArchive Extension is not enabled. You need to ask your hosting provider to enable this option before importing the demo. If that is not possible, you can manually import the demo using the XML files. Please check the link below for more info:

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    After downloading your preferred demo files, you can also upload them in the Tools > Import > WordPress Importer panel.

    Best regards,
    Ismael

    #1447644
    This reply has been marked as private.
    #1447705

    Hi,

    Thanks for the update. You can remove the backlink by adding this to the copyright field:

    [nolink]

    Best regards,
    Rikard

    #1448502
    This reply has been marked as private.
    #1448521

    Hi,

    Glad to know that initial issues have been fixed. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thank you for your understanding.

    Best regards,
    Ismael

Viewing 8 posts - 1 through 8 (of 8 total)
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