This is getting a bit frustrating. Looks like you closed the support ticket that was addressing my inability to get the proper support that I paid for. Please reopen that ticket or address my needs here.
Each time I purchase a renewal of your support, I am still not able to create tickets on your forum. Please help.
Thanks for contacting us!
I reset your password, logged into your account, re-validated your existing purchase code in – https://kriesi.at/support/forum/enfold#new-post and that worked.
Please reset your password – https://kriesi.at/support/register/?action=lost_pw and login. You should be able to start new threads under Enfold sub forum :)
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