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  • January 14, 2022 at 5:00 pm #1335612

    Justin

    Hey guys,

    This is getting a bit frustrating. Looks like you closed the support ticket that was addressing my inability to get the proper support that I paid for. Please reopen that ticket or address my needs here.

    Each time I purchase a renewal of your support, I am still not able to create tickets on your forum. Please help.

    January 14, 2022 at 5:18 pm #1335614

    Yigit
    Moderator

    Hi Justin,

    Thanks for contacting us!

    I reset your password, logged into your account, re-validated your existing purchase code in – https://kriesi.at/support/forum/enfold#new-post and that worked.

    Please reset your password – https://kriesi.at/support/register/?action=lost_pw and login. You should be able to start new threads under Enfold sub forum :)

    Best regards,
    Yigit

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