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  • #982611

    I can’t get some of the shortcodes to insert using the default visual editor, for example Catalogue and Content Slider. They’re listed under the magic button, but never insert. Of course the elements will appear using the Avia Layout Builder — but I can’t cope with using it as content magically disappears switching between editors. (I think this is a “feature” not a bug, but to me it’s not one I can stand. It’s too easy to save nothing then lose everything.)
    I need to use the Visual editor, I’d be happy as a clam entering and editing shortcodes, but if I can’t see what they are first by inserting them, I’m then reduced to trying to find them in the code — not something I want or should have to do.
    I’m currently on v4.4.1, this install goes back 4 years, so isn’t brand-spanking clean, if that matters.

    #982654

    Hey darh,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see an reproduce this issue.

    Best regards,
    Rikard

    #983514
    This reply has been marked as private.
    #983528

    Here are the steps I need to go through to reproduce:
    Add new page. In Visual Default editor, Insert Theme Shortcode from wand button, select Content Slider, hit save. Nothing is added.
    Do the same thing, but give the new page a title first. That adds the shortcodes.
    I’m willing to wager that you can reproduce this. If not, let me know and I’ll get you login credentials.

    #983611

    Hi,

    Thanks for the description, though I can’t reproduce that on my local install even without an added title. Please post login details so that we can have a closer look.

    Best regards,
    Rikard

    #984560
    This reply has been marked as private.
    #984674

    Hi darh,

    Can you please make that account admin? Which php are you running?

    Best regards,
    Victoria

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