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  • #1175461

    Hi,

    After the most recent WordPress update I have now lost my advanced editor option when deigning / updating pages and am stuck with the new WordPress Block editor.

    I’ve made sure the Enfold theme has been updated but sill no joy!

    Please can you advise?

    Many thanks :)

    #1175476

    Hi,

    Thanks for contacting us!

    Please go to Enfold theme options and choose to use WP Classic editor in “Select your editor” :)

    Regards,
    Yigit

    #1175495

    Hi Yigit, I can’t see this option anywhere sorry!

    /Users/cara/Desktop/Screenshot 2020-01-17 at 13.40.21.png

    #1175496

    Hi,

    Could you please create temporary admin logins and post them here privately so we can look into it?

    Cheers!
    Yigit

    #1175497

    Screengrab of where I'm looking

    #1175502

    Hi,

    Please scroll down to the bottom of the theme options and it should be there – https://imgur.com/a/pOGjaUf :)

    Best regards,
    Yigit

    #1175512

    Screenshot 2

    #1175513

    Yep, definitely can’t see this option which is why I’m struggling me thinks!

    I’m running the Enfold Child theme which I updated as prompted today – is this the issue as we’re clearly looking at different versions?

    Thanks :)

    #1175514

    It says the following:

    “Theme Updates

    No Updates available. You are running the latest version! (4.4.1)”

    #1175515

    Hi,

    Due to changes made in Envato API, you would need to manually update Enfold versions older than 4.5. You can find more info and instructions in this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/.

    After updating Enfold to the latest version 4.7.1, option should be available in Enfold theme options :)

    Best regards,
    Yigit

    #1175517

    Aha, thanks Yigit – I’ll give that a go this afternoon to sort :)

    #1175524

    Hi,

    You are welcome! We are going to keep the thread open and wait to hear from you :)

    Best regards,
    Yigit

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