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  • May 27, 2022 at 4:49 pm #1353179
    JutsQuare

    Hi everyone,

    I´m currently unable to edit or create pages / posts / portfolio-items. Whenever I try to do so, I am greeted with the “There was a critical error on your site…” message. I haven´t logged on my webpage for a few weeks, so I don´t know what exactly caused this, but it definitely still worked in February 2022. I´ve also already tried deactivating all plugins, using a different browser and deleting the cache.

    Can anyone help?

    Thanks in advance
    Julian

    May 27, 2022 at 6:08 pm #1353191
    Rikard

    Hi Julian,

    Thanks for the login details. First off, could you try updating the theme to the latest version (4.9.2.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. I see that the automatic updates are not coming through on your installation, it might be due to your security plugin. Please try to install and configure this plugin to see if it works better: https://envato.com/market-plugin/

    Best regards,
    Rikard

    May 30, 2022 at 10:36 am #1353434
    JutsQuare

    Hi Rikard,

    That did the trick! Thanks for your help!

    Julian

    May 30, 2022 at 11:26 am #1353440
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    May 30, 2022 at 3:49 pm #1353466
    JutsQuare

    Hi,

    you can close the topic.

    Julian

    May 30, 2022 at 4:47 pm #1353472
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
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