Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 14, 2020 at 11:39 pm #1173736
    Alexilum

    I’m having problems with accessing Link Options and going to the Text tab in the post editor.

    Using WP 5.3.2 and Enfold v4.7.1

    When I select a hyperlink, then click the gear icon the Link Options do not come up, I lose my scroll bar and cannot scroll up or down my screen, even by highlight dragging. The only way out is to reload the page losing my edits.

    Because of this I’ve also tried editing my links directly by using the Text tab, however when I click it nothing happens, it simply won’t switch to the text tab.

    I’ve tried doing both in an incognito window to make sure there were no extensions interfering however I still had the same issues.

    I’ve added a short video of both issues in the private content.

    January 15, 2020 at 9:39 am #1173856
    Rikard

    Hey Alexilum,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 15, 2020 at 11:17 pm #1174706
    Alexilum
    This reply has been marked as private.
    January 16, 2020 at 1:23 pm #1174929
    Rikard

    Hi Sam,

    We don’t have a common email among moderators, could you please use a personal email to set everything up? Then please post all the necessary details in private so that all moderators have access to them.

    Best regards,
    Rikard

    January 16, 2020 at 10:07 pm #1175189
    Alexilum
    This reply has been marked as private.
    January 17, 2020 at 9:42 pm #1175680
    Basilis

    Hi,

    Can you please disable this functionality and provide us a code for us to login?

    Best regards,
    Basilis

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