Viewing 17 posts - 1 through 17 (of 17 total)
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  • #1046515

    Im getting multiple errors while trying to update enfold to newest version. Please help me – log-in info below. Thanks

    #1046603

    Hey Boria20000,

    What errors did you get?
    Also if you’re trying to update to WP 5.0 on your live site, please try it on a stage site first as it may cause some issues on your live site, you can check on this post on how to create a stage site: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    #1046617

    hello,

    here are the errors – please try to help me updating – i have no technical knowledge – and want to have the newest wordpres and enfold.

    thank you so much in advance

    The update process is starting. This process may take a while on some hosts, so please be patient.

    Enabling Maintenance mode…

    Updating Theme Enfold (1/1)

    Warning: preg_match() expects parameter 2 to be string, array given in /home/cyclece1/public_html/wp-admin/includes/class-wp-upgrader.php on line 258

    Warning: file_exists() expects parameter 1 to be a valid path, array given in /home/cyclece1/public_html/wp-admin/includes/class-wp-upgrader.php on line 258

    Warning: strip_tags() expects parameter 1 to be string, array given in /home/cyclece1/public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 61
    Downloading update from …

    Warning: parse_url() expects parameter 1 to be string, array given in /home/cyclece1/public_html/wp-admin/includes/file.php on line 970

    Warning: preg_split() expects parameter 2 to be string, array given in /home/cyclece1/public_html/wp-includes/kses.php on line 1325

    Warning: strtolower() expects parameter 1 to be string, array given in /home/cyclece1/public_html/wp-includes/http.php on line 517
    An error occurred while updating Enfold: Download failed. A valid URL was not provided.
    Disabling Maintenance mode…

    Attention: We detected some custom styling rules in your custom.css file and restored it ;)
    All updates have been completed.

    #1046624

    Hi Boria20000,

    Check the solution on this thread: https://kriesi.at/support/topic/update-enfold-18/
    Hope it helps.

    Best regards,
    Nikko

    #1046658

    Thanks I will try that for sure and hope it helps !

    Is it better to update the theme first and then WordPress or the other way around ?

    Thx

    #1046662

    Hi Boria20000,

    This is a bit subjective but logically I think the theme should be updated first since it’s compatible with both WP 5 and 4.9.8 then updating to WordPress comes next.
    But to be safe, using stage site to test and update first is the best approach since there will be no risk of messing up your live site.

    Best regards,
    Nikko

    #1047038

    Sad to inform that the below solution did not work – after replacing php file – i was no longer able to to login to my WP Panel and had to do a restore on my host account – can i please pay you guys to solve this issue for me ?

    what i did was follow this recommendation:

    To fix it use the theme editor (Appearance > Editor) and edit Enfold. Go to enfold/framework/php/auto-updates/ and open the class-pixelentity-theme-update.php file. Clear the entire file (remove the code) and copy the entire code from here https://pastebin.com/raw/epetJ1SG into the blank file. Afterwards save the file and the update should work.

    You can also use ftp to update the file. Save the code from here: https://pastebin.com/raw/epetJ1SG to a file called class-pixelentity-theme-update.php. Then connect to your server via ftp, go to the directory wp-content/enfold/framework/php/auto-updates/ and overwrite the class-pixelentity-theme-update.php with the updated file you created before.

    Cheers!
    Peter

    Please help

    #1047221

    I have the same problem with all Enfold themes we have on various websites, To replace the code do not work
    https://pastebin.com/raw/epetJ1SG

    Many thanks for quick help

    #1047265

    Its very frustrating – some pls help !

    #1047351

    Hi!

    Login credentials did not work for me. Could you please check them once again and also share FTP logins privately? :)

    Regards,
    Yigit

    #1047363

    Hi,

    I have successfully enabled the same login credential and tested them successfully – please try again and use the same log in info provided.

    Below is also access to my cpanel on siteground for my site

    #1048009

    Hi,

    is someone gonna get back to me about the issue – i have provided the login and ftp credentials privately as requested by Yigit.

    Please !

    Thanks

    #1048416

    Hi Boria20000,

    Thanks for trusting and providing us with your cpanel access.
    Your site is now updated to Enfold 4.5.2
    Let us know if you need further assistance.

    Best regards,
    Nikko

    #1048452

    Thank you so much for this – it works !!!!

    Can you please solve the same problem with my other website running enfold ??

    The site is : https://www.windowcleaningwoodlands.com/

    The WP access credentials are the same like before (below).

    Thank you so much !

    #1048927

    Hi,
    Thank you for the login, I have updated your site to v4.5.2
    Please clear your browser cache and check.

    Best regards,
    Mike

    #1048950

    Mike – thx again for your work !

    Everything works as it should !

    Happy holidays !

    #1049020

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    Merry Christmas

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 17 posts - 1 through 17 (of 17 total)
  • The topic ‘Cannot to update enfold an error occurred – please help’ is closed to new replies.