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  • September 20, 2023 at 3:31 pm #1419728
    Henningcircle

    Dear all,

    I am trying to remove layers from LayerSlider. Only in my own browser the changes appear.
    Please have a look http://www.arnoldvanouwerkerk.nl the home page.

    I deactivated cache plugins after emptying cache.

    The text and numbers are not supposed to appear. It should only be images.

    September 20, 2023 at 4:37 pm #1419742
    Rikard

    Hey Henning,

    I can see text in the first slide only, is that correct? If you should still have problems, then please try loading the page in an incognito or private browser window.

    Best regards,
    Rikard

    September 22, 2023 at 4:15 pm #1420063
    Henningcircle

    Hi Rikard, I tried, but it just seems to take very long before it is really renewed on other screens.
    Tried to empty several cache memories, but still any change takes hours/half a day.

    September 23, 2023 at 11:01 am #1420096
    Rikard

    Hi,

    Thanks for the update. Did you try loading the page in incognito or private browser windows? If so, then that should avoid all local cache. If you are still not seeing the changes, then it could be server side caching. If that is the case, then you hosting provider should be able to help you out further.

    Best regards,
    Rikard

    October 6, 2023 at 1:26 pm #1421637
    Henningcircle

    Hi there, in Incognito it is loading the same: with a delay of refreshing the alterations.
    Somehow the changes immediately show up in just my own Chrome browser where in a tab next to it is changed.
    My client, phone, Incognito, different browser etc all show the website as it was hours ago.
    Please help. It is very difficult to adjust with the customer many changes that are made.

    As I see the alterations myself it could not be a server/hosting problem, could it?

    (Tech Login in Private content)

    Best wishes,

    Henning

    • This reply was modified 6 months, 4 weeks ago by Henningcircle.
    October 6, 2023 at 3:59 pm #1421661
    Rikard

    Hi,

    Thanks for the update. Are you logged in when it’s working on your own machine? If so, then it’s very likely that caching is the problem. The theme doesn’t have any caching functionality, so we can’t fix caching problems for you unfortunately.

    Best regards,
    Rikard

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