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  • #1079282

    I am trying to change some code in the product_snippet_meta.php file (/config-templatebuilder/avia-shortcodes/product_snippets) however the changes in my child theme are never used. I noticed the product_snippets.php is only doing a basic include of other product snippet files. Does this means that, although I followed directions from https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb in order to overwrite one particular shortcode in my child theme, these changes will never be taken into account?

    What would be the best way to ensure that changes in the shortcode of the product_snippet_meta.php file are used properly?

    #1079944

    Any news on this? Is there any way to overwrite any of the product snippet files in a child theme?

    #1080032

    Hi Technoh,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Victoria

    #1080063

    Done, you can now login using the information in the private content section.
    Thanks!

    #1080531

    Hi Victoria,

    Did you have any issues logging in? Were you able to check the docs regarding child theme customization of product snippet files?

    Thanks!

    • This reply was modified 5 years, 8 months ago by Technoh.
    #1080888

    Hi Victoria,

    The issue is resolved. It was caused by having code for previous versions of the theme in the child theme’s files (functions.php, etc.). By updating the code to Enfold’s 4.5.2 version everything now works.

    The temporary login I created has been deleted.

    Thanks!

    #1081180

    Hi,

    Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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