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AuthorPosts
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March 1, 2020 at 7:33 pm #1189243
I have tried importing the demo files for the Restaurant theme but it will not work.
I have tried through the theme and the manual process described here: https://kriesi.at/documentation/enfold/import-demos/#import-demos
and neither work.I increased the memory limit to 256 in the wp-config.php file and that doesn’t help.
Please help. I’ve included login info in private.
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This topic was modified 5 years, 11 months ago by
chefstevendellima.
March 1, 2020 at 11:09 pm #1189272Hey chefstevendellima,
Thank you for the login, are you trying to install the
Enfold Classic Restaurant Demo
or
Enfold One Page Restaurant Demo?
Are you going to be using woocommerce? if so this should be installed first.
Which Webhost are you using and is it a “managed wordpress” host?
I ask because these typically have more restrictions.
please ask your webhost to check the PHP settings to see if the secure options are activated.
If “allow_url_fopen, “allow_url_include” and “register_globals” are “off” ask to have these “on” and temporarily disable modsec so the demo files can be imported from our .at domain.
Before we import the demo again we will have to reset your site, so any content you now have will be lost.
Please also include FTP access so if the server continues block the import we can manually upload the images.Best regards,
MikeMarch 2, 2020 at 9:03 pm #1189523Hi Mike, Thanks for the fast response.
See private content.March 4, 2020 at 2:32 pm #1190074Any update on this?
March 5, 2020 at 2:23 pm #1190439Hi,
Sorry for the late reply, when trying to import your demo I received the errorFailed to load resource: the server responded with a status of 500 () admin-ajax.phpTo work around your server error I uploaded the images to your server and then modified your import file so the images would be installed from your server instead of downgrading from our server, then I uploaded the theme settings file and set your widgets to match the demo and I also set your menu.
Everything seems correct now, please clear your browser cache and check.Best regards,
MikeMarch 5, 2020 at 11:21 pm #1190696Great!, Thank you!
March 5, 2020 at 11:38 pm #1190700Hi,
Did you need additional help with this topic or shall we close?Best regards,
Jordan Shannon -
This topic was modified 5 years, 11 months ago by
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