Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 19, 2021 at 4:33 pm #1329709
    zeitraum_

    Hello!

    I ´m designing my second page with Enfold. Now I cannot import Demos: (I wanted to import Enfold Creative Studio)

    Error message:
    Error accessing file for download:

    cURL error 60: SSL: certificate subject name (*.kasserver.com) does not match target host name ‘kriesi.at’

    I read in a different thread that either you don´t have SSL installed (i have) or there are other server problems and i have to speak to my hoster.
    If thats true what should i tell the hoster?
    Otherwise please send me further instructions or help – thx in advance.

    November 20, 2021 at 5:25 am #1329761
    Rikard

    Hey zeitraum_,

    I tried logging into your site, but the login details you posted are not working. I’m not sure exactly what is causing the problem you are seeing, but I would suggest that you reach out to your hosting provider anyway, since they are likely in a better position to help you out with this.

    Best regards,
    Rikard

    November 20, 2021 at 11:12 am #1329771
    zeitraum_

    Hello Rikard!

    Thx for checking, don´t get the mistake when logging in… i reset the passwort – please have a check, but i will let my hoster know anyway and will let you know.
    Thx in advance.

    • This reply was modified 3 years ago by zeitraum_.
    November 20, 2021 at 2:40 pm #1329783
    zeitraum_

    Hello again.
    I spoke to my hoster and he wrote the following: (i translate)
    “Laut Fehlermeldung wird beim Verbindungsaufbau der Servername überprüft.
    Nachdem der Domainname des Zertifikats (*.kasserver.com) vom Zielservernamen kriesi.at abweicht scheitert die Verbindung.

    Dies wird sich nur lösen lassen indem kriesi.at ein korrektes Zertifikat erhält, oder die Prüfung des Hostnamens deaktiviert wird.”
    ”
    Regarding the error message the name of the server gets checked when the connection will be established.
    The domain name in the certificate (*.kasserver.com) is different than the target servername (kriesi.at) – thats the reason why the connection fails.

    Only solution willl be that kriesi.at gets a correct certificate or the check of the hostname will be deactivated.
    ”
    Can you do something with that explaination?
    Thx in advance.

    November 22, 2021 at 11:15 am #1329911
    zeitraum_

    Hello!

    Please can anybody take a look at this?
    Regarding to my hoster the error must be at kriesi.at. (look at my last post)
    Without Demos its much more work to design the page…

    • This reply was modified 3 years ago by zeitraum_.
    November 22, 2021 at 6:47 pm #1330035
    Yigit

    Hi,

    Thanks for reaching out to us and for your patience!

    Could you please post FTP logins here privately as well so we can manually import the demo for you? :)

    Best regards,
    Yigit

    November 23, 2021 at 1:34 pm #1330120
    zeitraum_

    Hi Yigit.

    This would be very nice.
    I tried that myself but it seems it was over my head – i didn´t find the right directory where to copy the demo file.
    (didnt find avia_demo_files in my uploads folder like in the manual mentioned:
    https://kriesi.at/documentation/enfold/import-demos/)

    I´m not 100% sure if Creative Studio is the right demo – if not can you import all onepage demos, or at least show me how its done or point to the right directory .
    Or should i let you know if i want a different one?

    Thanks in advance.

    November 23, 2021 at 2:20 pm #1330131
    Yigit

    Hi,

    I have imported Creative Studio demo for you. Please review your website :)

    Best regards,
    Yigit

    November 23, 2021 at 6:49 pm #1330175
    zeitraum_

    Hello Yigit.
    Thx for your help – it worked. :)

    If I want to add another demo file…can I simply dl from here:
    https://github.com/KriesiMedia/enfold-library/tree/master/demos

    and add it to the avia_demo_files folder via ftp?

    Or do i have to do anything else?

    November 23, 2021 at 7:05 pm #1330177
    Yigit

    Hey,

    You are welcome :)

    You would need to add following code to bottom of Functions.php file in Appearance > Editor as well

    add_theme_support( 'avia_demo_store_downloaded_files' );

    Regards,
    Yigit

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