Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #308136

    One of the pages on our site can no longer be edited. The page is here:
    http://www.gochronicle.com/get-a-demo/
    When we attempt to edit, the top part of the edit screen is blank, as shown in this screenshot:
    http://awesomescreenshot.com/06d3d0lxbd
    This is a live site and I need to work on the form… Help needed!
    Submitted by Chuck Gregory, developer for Barbara Deckmeyer

    #308155

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    #308204

    Yes I tried disabling the plugins. No help.
    I tried setting my profile to html editing only. No help.
    I rried switching to parent theme. (Enfold instead of our chlld theme version). No help.
    I tried switching to Twenty Fourteen. I was able to see the page in the editor with that. I made some changes, which did not help after I went back to our Enfold theme.
    I set it back to Twenty Fourteen and copied the source of the page:
    [av_two_third first]
    [av_textblock ]
    [av_hr class='invisible' height='10' shadow='no-shadow' position='center']
    <h4>Discover the only all-in-one business automation platform you need to start, systemize, and scale your small business.</h4>
    With CHRONICLE You Can:

    • Automate relationship marketing, sales and business activities
    • Manage your contacts, jobs and job costing in one central system
    • Email, fax and add/create documents
    • Track your key performance indicators and see the ROI

    In your 30-minute strategy session, we’ll discuss the challenges you’re facing and whether CHRONICLE is the right solution for you. If it looks like a match, we’ll show you exactly how our powerful business automation platform will work in your business, and how easy it is to get up and running quickly.

    We’ll also describe the process for getting setup and running with CHRONICLE, so you’ll know exactly what it’s going to take from you and what we can take off your plate.

    By the end of our call, you’ll see how CHRONICLE can make a difference in your business… and if we can’t, we’ll even help you find a better solution.

    Bring everyone on your team who has input on this — let’s answer everyone’s questions at once!
    <h4></h4>
    [/av_textblock]
    [/av_two_third]

    [av_one_third]

    [av_textblock ]
    <div id=”demo-req-form”>
    <div id=”crmWebToEntityForm” class=”frm_forms with_frm_style”><form class=”frm-show-form” accept-charset=”UTF-8″ action=”https://crm.zoho.com/crm/WebToLeadForm&#8221; method=”POST” name=”WebToLeads746329000000059237″>Get a Demo Today!
    <div class=”frm_form_fields”>
    <label class=”frm_primary_label”>Company</label>
    <input maxlength=”100″ name=”Company” type=”text” />
    <label class=”frm_primary_label”>First Name</label>
    <input maxlength=”40″ name=”First Name” type=”text” />
    <label class=”frm_primary_label”>Last Name</label>
    <input maxlength=”80″ name=”Last Name” type=”text” />
    <label class=”frm_primary_label”>Email</label>
    <input maxlength=”100″ name=”Email” type=”text” />
    <label class=”frm_primary_label”>Phone</label>
    <input maxlength=”30″ name=”Phone” type=”text” />
    <label class=”frm_primary_label”>Mobile</label>
    <input maxlength=”30″ name=”Mobile” type=”text” />
    <label class=”frm_primary_label”>Message</label>
    <textarea maxlength=”1000″ name=”Description”></textarea>
    <input name=”save” type=”submit” value=”Submit” />
    </div>
    </form></div>
    </div>
    [/av_textblock]

    [/av_one_third]

    #308205

    Hi,

    Can you please create me an administrator account? post it here as a private reply.

    Regards,
    Josue

    #308207
    This reply has been marked as private.
    #308542

    Hey!

    The source of the issue is the textarea element in the HTML code, i’d suggest using this plugin to abstract that snippet and embed it via shortcode.

    Regards,
    Josue

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.