Tagged: attributes, enfold, hanging, variations
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June 26, 2017 at 4:19 am #812870
Wordpress: 4.8
Woocommerce: 3.0.9
Enfold theme: 4.0.7I can set up new attributes just fine, but when i go to apply them to a product, or make any changes on the attributes or variations tab, the pointer just sits there and spins, hanging the back end till i go to another tab.
Enfold is the only theme i use that seems to have this issue. I’ve tried disabling wordfence and updraft plus to no avail..
Would you mind taking a look?
Thank you
June 26, 2017 at 11:57 am #813000Hey Bearcat,
I got this error when I tried to login:
ERROR: User has not been activated.
Could you activate the user?Best regards,
VictoriaJune 27, 2017 at 5:38 am #813295Whoops. My apologies. User has been activated
June 27, 2017 at 3:23 pm #813473Hi bearcatsandor,
And now I get this :)
Best regards,
VictoriaJune 27, 2017 at 6:42 pm #813567arrgh! Apparently, it set a new password for me. New pw in private content area.
June 28, 2017 at 10:16 pm #814124Hi,
Please check your php memory limit
It seems that WordPress can not execute everything.Check it and let us know
Best regards,
BasilisJune 29, 2017 at 2:52 am #814177RIght now my php memory limit is 256M.
There is a link to a screen shot of my php settings in the private content area.
I’m told that it’s the max they can raise it to.
Anything else to check?
- This reply was modified 7 years, 4 months ago by bearcatsandor.
June 29, 2017 at 11:07 pm #814738Hi,
Can you disable all other plugins except WooCommerce and any sliders you might using that come with Enfold please and
give it a checkBest regards,
BasilisJuly 6, 2017 at 10:49 pm #817519I’ve cloned the site to my own environment, and increased the memory to 512mb with no change in behavior.
I also have the error in which there is a notification that there is a plug-in/theme to update, even there even though all of my plugins are updated.
July 7, 2017 at 8:24 am #817662Hi bearcatsandor,
Which version of php are you running?
Here are some threads to considerhttps://wordpress.org/support/topic/woocommerce-attributes-and-variations-not-saving-when-product-is-updated/
If you need further assistance please let us know.
Best regards,
VictoriaJuly 7, 2017 at 12:11 pm #817790I’m running PHP 7.0. I changed max_input-vars to 5000 but it made no difference fo this problem.
Here’s the thing. I’m using the same database of products on 3 sites. The client wanted three versions of this site (two retail and one whole sale) and the sites are the same except for themes, prices and a bit of text. The items, pictures, attributes and variations are the same on all three.
On the site above i’m using Evfold. On the other two sites i’m using Muffin Group’s BeTheme. The site with Enfold is the only site with this issue.Furthermore,all 3 are under the same cPanel account so the PHP settings are all the same. Again, the site with enfold is the only one with this problem.
July 8, 2017 at 4:32 pm #818193Hi bearcatsandor,
So you can add variations from 2 other locations to the same product?
Best regards,
VictoriaJuly 8, 2017 at 7:55 pm #818280No, i can’t even get to that point. It just hangs when i click on that tab.
I did run across this: https://github.com/woocommerce/woocommerce/wiki/Select2-fields-not-working-in-3.0.x but the only instance i see of that is:
<script type=’text/javascript’ src=’http://www.psproducts.com/wp-content/plugins/wordpress-seo/js/dist/select2/select2.full.min.js’></script>
and woocommerce itself. That other plugin is yoast, but it’s been recently updated and disabling it doesn’t alleviate the problem. As well, the other two sites use the same latest version of Yoast with no issues.
July 10, 2017 at 11:28 pm #819031Hi,
Actually, that is a known issue.
It is not variations but it hangs because of a small issue on Enfold.
Our development team has already solved on the new version so it should be OK 100%, from whta I check on github.
We will update again for the problem.Best regards,
BasilisJuly 11, 2017 at 1:53 am #819057Thank you Basilis. I’ve been banging my head against this for a week! I look forward to the update!
July 11, 2017 at 8:36 am #819154Hi,
Sorry for the problems with this, we should hopefully have a new version of the theme ready within the end of this week.
Best regards,
RikardJuly 18, 2017 at 6:25 am #823100I updated the theme today and while the problem still remained, looking at the java console again this time i saw an error related to JW Player 6. When i disabled that plugin, and used your bundled media player it all worked just fine.
Thank you!
July 19, 2017 at 6:08 am #823674 -
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