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Viewing 23 posts - 1 through 23 (of 23 total)
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    Posts
  • November 1, 2021 at 12:33 am #1327240
    daves1997

    Burger menu not opening on mobile.

    https://bestfortmyersrealestate.com.

    Tks
    Dave

    November 1, 2021 at 5:20 am #1327258
    Rikard

    Hey daves1997,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 1, 2021 at 12:01 pm #1327284
    daves1997

    login

    November 1, 2021 at 4:01 pm #1327312
    Yigit

    Hi,

    Thanks for contacting us!

    It seems like you have modified header.php and footer.php files on your child theme. Please copy fresh copies of these files from Enfold parent theme, re-apply the modifications you made on them and replace them on your child theme :)

    Best regards,
    Yigit

    November 1, 2021 at 4:08 pm #1327314
    daves1997

    Quick css modifications?

    November 1, 2021 at 4:18 pm #1327317
    daves1997

    How will I know what the modifications are so that I can replace them?

    November 1, 2021 at 4:35 pm #1327322
    Yigit

    Hi,

    Have you noted them by adding comments in the file? If not, have you noted from which version you initially copied the files? These are important. If you do not have comments in the file but have noted initial version, we can send you copies of header.php and footer.php files from that version you can compare the difference using a website like this one – https://www.diffchecker.com/

    Best regards,
    Yigit

    November 1, 2021 at 6:04 pm #1327332
    daves1997

    I appreciate the help. But, there has to be a better way to get burger menu working.

    November 2, 2021 at 9:34 pm #1327527
    daves1997

    Making any progress?

    November 3, 2021 at 9:53 pm #1327687
    daves1997

    Now the whole mobile site is a mess. When will I recived the support that I paid for?

    November 5, 2021 at 1:32 pm #1327939
    daves1997

    now burger opens but covers whole page and makes a mess

    November 6, 2021 at 3:22 pm #1328020
    Mike

    Hi,
    Sorry for the late reply, I will try to help, I see that on mobile your site is not loading due to the AMP plugin, please disable this and any caching plugins, if I bypass the AMP plugin I see that your burger menu button is to the left and your flyout menu is transparent, is this intentional?
    If your flyout menu had a background color it would look correct, for example:

    .html_av-overlay-side #top #avia-menu .av-burger-overlay-scroll {
    background: #000;
}

    Best regards,
    Mike

    November 6, 2021 at 3:29 pm #1328021
    daves1997

    cannot get site to load on mobile. disabled amp. Site not loading correctly.
    Need amp plugin to do well for SEO

    • This reply was modified 3 years, 1 month ago by daves1997.
    November 6, 2021 at 4:28 pm #1328037
    Mike

    Hi,
    I would recommend disabling your caching plugin and your AMP plugin and getting your site to load and work correctly first, then you can try using these. But if your site doesn’t load correctly with these disabled it won’t load correctly at all. These plugins only show a snapshot of your site, not the real site so any solutions we offer will not correct your issues.

    Best regards,
    Mike

    November 6, 2021 at 5:07 pm #1328039
    daves1997

    There is a Conflict with AMP plugin. deactivated it. Burger works. However I have the text as black in burger menu styling

    November 6, 2021 at 5:30 pm #1328043
    daves1997

    Your css did not work.

    November 6, 2021 at 7:17 pm #1328052
    Mike

    Hi,
    try this instead:

    .html_av-overlay-side #top .av-burger-overlay-scroll {
    background: #000 !important;
}

    and disable your caching plugin.

    Best regards,
    Mike

    November 6, 2021 at 8:06 pm #1328058
    daves1997

    I have white text for my main menu. Could something there be overriding burger?
    code did not work

    November 6, 2021 at 10:40 pm #1328072
    Mike

    Hi,
    Yes, it is coming from your caching plugin, please try disabling it.
    2021-11-06_015.jpg

    Best regards,
    Mike

    November 6, 2021 at 11:25 pm #1328074
    daves1997

    IC

    Can I reactivate it again?

    November 7, 2021 at 7:02 pm #1328117
    Mike

    Hi,
    If the issue was resolved by disabling the caching plugin then re-enabling should re-build the cache files so that the plugin serves a new cache correctly, if re-enabling shows the cached error again then this means that you need the clear the cached files and re-build the cache, please follow your plugin’s documentation to achieve this.

    Best regards,
    Mike

    November 7, 2021 at 7:33 pm #1328119
    daves1997

    Mike. Glad you took my issue on. Others before you were fruitless.

    You can close this and thanks

    November 7, 2021 at 7:37 pm #1328122
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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