Tagged: burger menue
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January 15, 2021 at 10:03 am #1272638
Hi,
after updating the bruger menu doesn’t show any more. Not on desktop and not on mobile. In the Cource-code it is shown.
Plugins are deactivated.
I have tried https://wordpress.org/plugins/enable-jquery-migrate-helper/. Didn’t work (and even if, is not meant as a long time solution).
So, please help.
Regards.
DagmarJanuary 17, 2021 at 3:57 pm #1273081Hey Bantzer,
I deactivated JavaScript merging but merged files are still served. That is very weird, I see that all plugins are deactivated, it could be that your hosting provider has some aggressive caching installed, please ask them to flush the caches.
Best regards,
VictoriaJanuary 17, 2021 at 4:54 pm #1273091Hi Support,
I can see exactly the same behavior in myself. If, on the other hand, I switch from the child theme to the parent theme, the mobile menu is available on both the PC and the mobile view. I’ve been deactivating plugins for hours and looking for errors, but it just doesn’t work. I would be very grateful if you could help here, because I have to rely on my shop in Corona times.Best regards,
MarkusJanuary 17, 2021 at 5:10 pm #1273095Problem temporarily solved: https://kriesi.at/support/topic/alternate-menu-for-mobile-not-showing-2/
January 17, 2021 at 7:01 pm #1273146Hi LFK,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaJanuary 17, 2021 at 9:54 pm #1273162Hello
I have the same problem after Update WP 5.6.
Regards, Stefan
January 17, 2021 at 10:49 pm #1273165have the same probleme here…
burger-menue is showing header-menu only but I cannot use another one – remains empty. If I switch back to header menu burger-menu works like intended.Christina
January 18, 2021 at 11:12 am #1273290Hi,
hosting provider says, there is no aggressive caching installed. And that it is not possible to flush the cache in general.
And I know, that it is wierd, that is why I ask you.No further ideas? I mean, it seems I am not alone here with the problem.
Meanwhile I will switch the menü on desktop to the normal menu, so peaple can reach the content.
In case you will work on the problem, you might switch that back to burger menu for the time you work on it and after that switch it back as you found it.Thanks for a shorttime-answer!
January 18, 2021 at 6:57 pm #1273410Hi all,
It is better if you can stay at WordPress5.5.3 till the new version of Enfold becomes available later this month or early February.
Best regards,
VictoriaFebruary 17, 2021 at 4:06 pm #1281766Ich kann auch den Text meines Bürger Menues nicht sehen, das rote Burger Menue gibt es auf dem Tablet auf der lnken Seite und twar doppelt – einmal über dem Logo und darunter – siehe Foti
Grüße Pia- This reply was modified 3 years, 9 months ago by piakleine.
February 17, 2021 at 5:01 pm #1281812Hi piakleine,
Did you try the solutions posted above?
Please have a look here:
https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/Best regards,
VictoriaFebruary 17, 2021 at 5:25 pm #1281824Sorry, it isn’t working
I hve no text in my mobile menueFebruary 18, 2021 at 8:07 pm #1282061Hi piakleine,
Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).
Best regards,
VictoriaFebruary 27, 2021 at 7:21 pm #1284165Hallo. bei mir wird nun das Burger Menue auf dem Tablet
a) links angezeigt (auf den smartphones rechts) und
b) es wird auf dem Tablet doppelt angezeigt – einerseits im Logo und darunter.Lg Pia
February 28, 2021 at 4:18 pm #1284244March 8, 2021 at 12:18 pm #1286411Sorry it isn’t working – burger menue shows up on my and other tablets two times: Over the Logo and unter the logo – it ist red. Picture of the dopple Burger Menue
March 10, 2021 at 5:05 am #1286971Hi piakleine,
Thanks for the update. The screenshot you posted is not working, please upload it to for example imgur.com, then link to it here.
I checked your site as well, and I’m seeing the same thing as in Victorias screenshots. If you should have any further problems, then please update to the latest version of the theme (4.8.1): https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
RikardMarch 10, 2021 at 2:37 pm #1287124Ok here ist the link for the picture again https://imgur.com/a/0qIGObb
March 12, 2021 at 3:45 pm #1287720Hi piakleine,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria -
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