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  • #243968

    Using an Umlaut in Team Member widget Job Title field and then saving the page, the next time you load the page editor, the word looks weird (“Geschäftsführer” becomes “Gesch�sf�/span>”) in the editor while it looks fine in the frontend and then the team member widget cannot be edited any more (goes back to John Doe) – this can easily be reproduced. Going back to an older revision (without the Umlaut) and problem is fixed.


    Hey humanbrand!

    I can’t reproduce this issue on my test server. Please create me an admin account and I’ll look into it.



    Here is a video to see the behaviour

    This reply has been marked as private.


    I’ll forward the issue to Kriesi. I could reproduce the character encoding issue on your server ( ) although it’s just cosmetic because I can edit the element just fine and in the front end the characters display properly. Also the text is saved with the right character encoding and when I edit the element the special character encoding is also correct. I still can’t reproduce the issue on my servers and I want to wait for Kriesi’s feedback on this issue. Maybe it’s related to the database or wordpress configuration.

    Best regards,

    This reply has been marked as private.

    I just realized that the bug behaves differently in Chrome and FF vs. IE11. Indeed in Chrome and FF it is only a cosmetic issue in the backend, in IE11 it is also a problem when editing the team member box because it reverts to John Doe.
    Oh and I was able to open the screenr link now, I copied and pasted it. Clicking it here in the forum tries to open an image overlay, which fails… (in all browsers) with error “Image cannot be loaded. Make sure the path is correct and image exist”



    Yes, unfortunately the lightbox doesn’t support screenr videos. I’ll forward your findings to Kriesi.




    Only thing I can think of that might cause this is the character encoding of your database. Can you check if the database uses anything else than utf-8 or a variation of utf-8

    I was not able to reproduce the issue on any other server/setting…



    Hi there, i have same issue. as soon i type in a german special character like “ä”, the IE11 breaks up after reopen the edit page.


    Hi @treestones,

    Can you please create us a WordPress administrator account? post it here as a private reply.


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