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Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 26, 2020 at 6:04 pm #1198140
    retawer

    I’m running the latest version and somehow, the contact form shortcodes inside of the HTML/TEXT widget cannot submit anymore. It still displays normal, but the submit button does not response.

    March 27, 2020 at 7:13 am #1198246
    Rikard

    Hey retawer,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    March 30, 2020 at 10:28 pm #1199200
    retawer

    Hi Rikard,
    Please see it here:

    Contact Form Sidebar Testing

    I tried the html and text widget, both used to working but not working now. The submit button does not response click/submit call.

    Thanks,
    Ning

    April 1, 2020 at 9:06 am #1199662
    Rikard

    Hi Ning,

    Thanks for the clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 1, 2020 at 8:48 pm #1199876
    retawer

    Thanks

    April 3, 2020 at 4:35 am #1200348
    Rikard

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.7.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not then does it work if you drag a Contact Form element directly to the page instead of using the widget option?

    Best regards,
    Rikard

    April 6, 2020 at 7:06 pm #1201317
    retawer

    Hi Rikard,
    The new version fixed the issue! Thanks a lot!

    April 7, 2020 at 3:54 am #1201434
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Bug Report: Contact Form in widget cannot submit’ is closed to new replies.