Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1308150

    Hi,

    We have the setting:
    Enfold Child Theme Options -> Footer -> Default Footer & Socket Settings -> Select a page to display as footer (no socket) -> Page (named footer).

    Recently the pages with this function, it jumps down to the footer on every page, and you have to scroll up for each page.
    The issue is resolved by turning off the “Select a page to display as footer”, hinting that this is a bug in the Enfold theme.

    This is a new problem, and the theme has been updated.

    – Thank you

    • This topic was modified 3 years, 5 months ago by snitt.
    #1308351

    Hey snitt,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1308366
    This reply has been marked as private.
    #1308505

    Hi,

    Thanks for that. The problem is not with the footer functionality, but with Google Maps. Please check these threads for temporary solutions:

    https://kriesi.at/support/topic/page-scrolls-to-google-maps-automatically-when-text-marker-is-shown/
    https://kriesi.at/support/topic/on-page-load-the-website-goes-to-the-bottom/

    Best regards,
    Rikard

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.