Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1292870

    Hi
    We just had a special case.
    At one website, the design was broken and we didn’t know why. Was it a Plugin? An Enfold update?
    So we deactivated plugins, no effect.
    Then we deleted the Quick CSS under Enfold Child – General Styling, it worked again.
    Then we added all the Quick CSS code, one by one, and it it still worked.
    So, what could be the problem? Now we have just the same Quick CSS code as before and it work again, before it didn’t work anymore (perhaps after the last Enfold update)?
    Thanks very much.
    Best regards
    Mike

    #1293173

    Hi Mike,

    How can we reproduce the problem you had? It’s difficult to say what went wrong if we can’t actually reproduce or see the problem somewhere.

    Best regards,
    Rikard

    #1293211

    Hi Rikard
    No, unfortunately this is not reproducable, because after saving the Enfold settings, it was working again.
    It looks like the design was broken after an Enfold update and then we had to save the Enfold settings once and then it was working again.
    Could this happen?
    Best regards
    Mike

    #1293628

    Hi Mike,

    I guess it would be possible if the theme CSS file was cached for example, are you running a caching plugin on the site? And do you have file compression active in the theme options? If so, then please make sure that the options to delete the old CSS and JS files is active there.

    Best regards,
    Rikard

    #1293641

    Hi Rikard
    We have no caching plugin on this website.
    Only on the server there is an nginx caching active in the Plesk WordPress Toolkit. But this is on all websites on this server.
    The file compression is active by default I think, or not? So we have to activate CSS- and JS- deletion? Does this also work with the nginx caching of the server when there is no directly caching on the WordPress website active?
    Best regards
    Mike

    #1294015

    Hi,

    Thank you for the inquiry.

    We are not really sure what happened there and we will not know unless it happens again so that we can inspect it. As @rikard observed, it is possible that there are invalid or unnecessary css, scripts or markup that should not be there, but remains because of the caching. We are not really sure about your server, but Nginx can be configured to cache static content such as images, js and css files.

    Let us know if the issue occurs again.

    Best regards,
    Ismael

    #1294036

    Hi Ismael
    Yes, we will let you know, when this issue occurs again.
    Best regards
    Mike

    #1294305

    Hi,

    Alright. Please feel free to open a new thread should the issue arise. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Broken Design’ is closed to new replies.