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Hello,
It appears our logo is blurry and we’re not sure why.
What we’ve tried:
1. Updating all plugins, themes, WP
2. Resizing the logo
3. Uploading an SVG fileHey vantagepointmg,
I see that you are running an old version of the theme, could you try to update to the latest version (4.8.6.5) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHello,
Thanks for the reply! I updated the theme, cleared the cache and even created a new Private Token and the logo is still blurry. Please let me know what other troubleshooting I can do.
~MacKenzie
Hi MacKenzie,
The logo that is used is a bit blurry (link in private content).
I suggest you use image editing software (like photoshop) to crop the logo around 300px in width since it uses better image compression.
Also, the original size of the logo maybe clear however when the browser shrinks it, it will also be a bit blurry.Best regards,
Nikko
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