Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 5, 2020 at 6:13 am #1243527
    elhamansari

    I cannot seem to get my Enfold theme working with WordPress on my Bluehost setup.

    I receive an error of:

    Failed to load plugin url: http://____________/wp-content/themes/enfold/config-layerslider/LayerSlider/assets/static/admin/js/ls-admin-tinymce.js

    Bluehost tells me this is a theme specific issue, not a hosting issue.

    In addition to the error message, I cannot use any of the Enfold pagebuilder features. The theme settings seem limited to.

    I have used this theme before on other hosting without issue.

    I don’t know what else to report. Hopefully this is a familiar issue.

    Many thanks,

    Elham

    • This topic was modified 5 years, 1 month ago by elhamansari.
    September 6, 2020 at 6:47 am #1243695
    Rikard

    Hey elhamansari,

    I can’t load your site at all, please see private.

    Best regards,
    Rikard

    September 8, 2020 at 2:43 am #1244115
    elhamansari
    This reply has been marked as private.
    September 9, 2020 at 4:59 am #1244540
    Rikard

    Hi,

    Thanks for the update, the login details you posted are not working though. Please see private.

    Best regards,
    Rikard

    September 15, 2020 at 4:32 pm #1246089
    elhamansari

    Hello again!

    Have you been able to log on to my account yet? Please let me know if the login credentials I gave you last time worked. If not, I will create a new password.

    Thank you so much for your time!

    Elham

    September 16, 2020 at 8:59 am #1246222
    Rikard

    Hi Elham,

    Last time I checked the were not working, as I wrote in my last reply. I tried checking your site again, but it’s not loading now. Please see private.

    Best regards,
    Rikard

    September 16, 2020 at 4:22 pm #1246370
    elhamansari

    I am logged on now!

    • This reply was modified 5 years, 1 month ago by Rikard.
    September 18, 2020 at 4:11 am #1246627
    Rikard

    Hi,

    Thanks for the update, the login details are working now. I see that you are running an old version of the theme there, could you try updating the theme to the latest version (4.7.6.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

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