Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • August 13, 2019 at 3:23 pm #1127250
    GraphicEyeDK

    Hi,

    How do I enable “Leave a Reply” on a single post page?
    I have tried to enable it at each post, but it doesn’t work. Look here: https://xn--krlighedscoach-0ib.dk/hvad-er-der-giftigt-ved-at-du-siger-ja.html

    Best regards,
    Helle

    August 15, 2019 at 1:46 pm #1127918
    Victoria

    Hey GraphicEyeDK,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Please have a look at this thread:

    Comments and comment box missing on pages

    Best regards,
    Victoria

    August 16, 2019 at 12:48 pm #1128238
    GraphicEyeDK

    Hi,

    Hereby admin access.

    August 16, 2019 at 8:51 pm #1128364
    Basilis

    Hi,

    Have you tried the resources that we have shared?

    Best regards,
    Basilis

    August 18, 2019 at 8:34 pm #1128720
    GraphicEyeDK

    Hi,

    Yes, I have.

    I have adjusted the Settings > Discussion options – that doesn’t work.
    And I have tried to use the Advanced Layout Builder but then I get this message: “You got content in your editor that can’t be convert to Layout Builder content.” And if I press OK then the headline og image disappear.
    I have also tried to start with Advanced Layout Builder but still the headline og image is not shown.

    Best regards,
    Helle

    August 20, 2019 at 2:12 am #1129061
    Ismael

    Hi,

    Thank you for the update.

    We added a snippet in the functions.php file but it didn’t work. Could you give us access to the file server? Please post the FTP login details in the private field.

    Best regards,
    Ismael

    August 21, 2019 at 1:18 pm #1129566
    GraphicEyeDK

    Hi,

    FTP login in private field.

    /Helle

    August 22, 2019 at 12:13 pm #1129964
    Ismael

    Hi,

    Thank you for the update.

    We added this code in the functions.php file to re-enable the comment.

    add_filter('comments_open',  function() {
    return true;
}, 9999);

    We’re not really sure what overrides that filter or what sets the “comments_open” to false.

    Best regards,
    Ismael

    August 22, 2019 at 12:53 pm #1129967
    GraphicEyeDK

    Hi,

    Thanks. Now it seems to work :-)

    Best regards,
    Helle

    August 22, 2019 at 4:42 pm #1130032
    Victoria

    Hi Helle,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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