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Viewing 15 posts - 1 through 15 (of 15 total)
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  • October 3, 2018 at 11:37 am #1017471
    kagelstrading

    Hi Guys,

    our blog page looks weird on ipad. It seems like the headlines are not responsive as you can see here:

    ipad not responsive

    Blog Page

    Could you please check and explain. Thank you

    Thank you

    Karsten

    • This topic was modified 6 years, 2 months ago by kagelstrading.
    October 4, 2018 at 5:34 am #1017676
    Rikard

    Hallo Karsten,

    Sorry for the problems, I had a look at the page you linked to but it looks like you have changed themes? In order to help you out we need to be able to see the actual problem.

    LG,
    Rikard

    October 4, 2018 at 10:49 am #1017808
    kagelstrading

    Hi Rikard,

    thank you for your response.

    Yes, I have changed the theme. I also decided that i don’t want to keep the Enfold theme. I am not happy with the Theme. For me it is to bloated.

    So, please cancel my order and refund my money.

    Thank you very much

    Karsten

    October 5, 2018 at 4:51 am #1018107
    Rikard

    Hi Karsten,

    Thanks for the update, please request for a refund with Envato and we’ll approve it once they have processed your request.

    Best regards,
    Rikard

    October 7, 2018 at 7:51 pm #1018690
    kagelstrading

    Hi Rikard,

    where could I request a refund with Envato?

    Please give me the link?

    Thank you

    Karsten

    October 8, 2018 at 8:09 am #1018829
    Rikard

    Hi,

    Please try here: http://themeforest.net/refund_requests/new

    Best regards,
    Rikard

    October 11, 2018 at 4:19 pm #1020352
    kagelstrading

    Hi Rikard,

    did you already refund my money?

    October 12, 2018 at 5:00 pm #1020738
    Yigit

    Hi,

    Refund requests are reviewed by Kriesi and accepted or rejected depending on the case.
    We will ask him to check refund requests.

    Regards,
    Yigit

    October 12, 2018 at 8:59 pm #1020843
    kagelstrading

    Ok, thank you

    Hope to hear from Kriesi soon

    October 14, 2018 at 7:16 pm #1021270
    kagelstrading

    Did Kriesi already refund my money?

    October 16, 2018 at 8:41 pm #1022376
    Basilis

    Hi,

    You will be notified from Envato if that will go through.

    Thank you

    Best regards,
    Basilis

    November 17, 2018 at 11:27 pm #1034793
    kagelstrading

    Hello, I still not got my refund yet.

    Why do I need to fight for my refund like this? Why don’t you accept that I don’t want to use this theme.

    Again I ask you to refund my money.

    Thank you

    Karsten

    November 20, 2018 at 11:57 pm #1035849
    Basilis

    Hi,

    We do process all the refunds if we see that the file is not downloaded, but if the file is downloaded that is not a part of the refund process unfortunately.

    Best regards,
    Basilis

    December 5, 2018 at 11:53 am #1041176
    kagelstrading

    Hi Basils,

    are you kidding?

    It is your problem to offer a test trial of licence agreement so that you can control the usage of your theme.

    I repeat: I don’t use your theme which is not good for me.

    I ask you again to refund my money. What is wrong with your company? Are you cheaters?

    I have never seen such a bad customer support like I experience here with kriesi.

    So again, I want my money refund immediately!

    I am very upset with your service.

    Regards,

    Karsten

    December 19, 2018 at 11:26 pm #1047474
    Basilis

    Hi,

    Y

    Best regards,
    Basilis

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  • The topic ‘Blog Page on Ipad not responsive’ is closed to new replies.