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  • #960868

    Hi, I am trying to add my first blog to my wordpress site. When I try to edit the blog page, the page loads, but the template box just has this arrow going round and round and I can’t do anything with it. It’s very strange as I don’t yet have a SINGLE blog on my site?! So it’s not like it’s overloaded!
    Thanks!

    #961218

    Hey fionayoung,

    Have you tried disabling all active plugins to see if this issue resolves?

    Best regards,
    Jordan Shannon

    #961279

    Hi Jordan,
    So if I disable the plugins, it doesn’t destroy everything on my site? Do I deactivate ALL of them and then reactivate once I have created the blog post? I am a little nervous about doing this!
    Fiona

    #962096

    Hi Fiona,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #962244

    Thanks Victoria – added information in private content below…

    #963094

    Hi fionayoung,

    Thank you.

    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

    Best regards,
    Victoria

    #963168

    Hi Victoria,
    Thanks for your reply. Being not at all technical, I don’t really understand this document. It is asking me if I have a child theme? I don’t know if I have a child theme! Also, where exactly do I copy-paste this code?
    Perhaps I should add it to the general styling section for Enfold under “Quick CSS”? Could you tell me exactly what I have to copy-past there?
    Sorry about my lack of technical knowledge and thanks for helping me!
    Fiona

    #963333

    Hi Fiona,

    I have checked your site and it seems weird that that page only shows errors in the console.
    Can you try creating a new page instead and set it as your blog page?
    This may not be necessary but as for knowing if your using a child theme, you can check this post: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme
    Another way of knowing is it commonly shows Enfold Child in the WP Dashboard instead of Enfold. :)

    Best regards,
    Nikko

    #964683

    Hi,

    Thanks for your help so far. So I have tried what Niko suggested – created a new page and set it as my blog posts page. This did not work – exactly the same problem.

    Now I am going to try what Victoria suggested and enable the debug mode. But I want to make sure I understand it correctly first. As I understand it from the documentation, and the questions I have asked you guys, I do not have a child theme (I have never installed one and I can’t see anything on my dashboard to suggest that I have one).

    So, is this the code I need to copy-paste into my site?

    //set builder mode to debug
    add_action(‘avia_builder_mode’, “builder_set_debug”);
    function builder_set_debug()
    {
    return “debug”;
    }
    if(isset($avia_config[‘use_child_theme_functions_only’])) return;

    The next question is: where do I put this code? The documentation says I have to install this into the “themefunctions.php” – where do I find this? Usually, I copy-paste code into the Quick CSS table in General Styling.

    As you can see, I am not at all technical, and have no idea about code. Please help!

    Thanks so much,

    Fiona

    #965383

    Hi Fiona,

    You should see it in Appearance > Editor and look for functions.php.
    Hope this helps.

    Best regards,
    Nikko

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