Hey there,
At my Clients Pages I see a huge Code Block above the Avia Builder and I have no Idea how I can delete it.
Please look at the Screenshot-video.
I updated the theme and the wordpress and nothing changes.
Do you know why this happens?
Cheers
Monika
Hey Monika,
Thank you for the inquiry.
We may need to access the site in order to check the issue further. Please provide the admin account info in the private field. In the meantime, you can try setting the builder to debug mode, which will allow us to access the shortcodes in the page.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
Ismael
Hey Ismael,
that would be great thank you!
The Login is in the private section.
Cheers
Monika
Hi,
This is due you using an outdated version of the theme, you are using v4.7.3, please update to v5.6.2
This version also had an issue with the Envato private token so you will need to manually update.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
Mike
Thats nice, thanks for the detailed instruction.
THAT WORKED!
:D
Have a nice day
Monika
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike