November 18, 2022 at 6:41 pm #1373138
I have embedded video on my background home page and my client is saying they have to hit refresh to see it work, I noticed this when I opened the page in a private browser. Is there something I can do to make it so Vimeo embedded videos dont have this hicup?
I tried uploading the video to the server and it worked on chrome but safari gave an “unsupported file type” error –
So now I’m back to Vimeo but the page needs to be refreshed to see it. Has anyone run into this issue?
link to site – https://5m9.dae.myftpupload.com
BNovember 19, 2022 at 11:32 pm #1373239
It seems that Chrome and Edge on Windows is blocking the playing of Vimeo videos.
In my test with Windows in Chrome, Firefox, Edge, & Brave in a color section with a background video on desktop,
all browsers play the example YouTube link, and only Brave & Firefox play the example Vimeo link.
So Chrome, Edge, & Brave all use chromium as their engine and since Brave will play the Vimeo video I would say that Chrome & Edge are blocking Vimeo.
Since all of them play YouTube, it doesn’t seem that it is a theme or element issue and I don’t see that there is anything that the theme can do to make the browsers play a Vimeo video.
So my recommendation is to use YouTube.
MikeNovember 21, 2022 at 10:34 pm #1373436November 22, 2022 at 1:50 am #1373443
I didn’t see the YouTube watermark, but your other option is to upload the video to your site and host it yourself.
MikeNovember 22, 2022 at 7:25 pm #1373555November 22, 2022 at 7:57 pm #1373558
I see, unfortunately, I don’t have access to Safari today as I’m on Windows, please review the “unsupported file type” error that you got from Safari and change to a file type that is supported by Safari.
When I check the video on Windows it looks like it is a mp4, according to this article the video could be in a malformed codec and you should try converting it to a proper mp4.
In my experience Safari typically plays mp4
MikeNovember 22, 2022 at 8:11 pm #1373562November 23, 2022 at 1:05 am #1373586
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