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Hello
I have embedded video on my background home page and my client is saying they have to hit refresh to see it work, I noticed this when I opened the page in a private browser. Is there something I can do to make it so Vimeo embedded videos dont have this hicup?
I tried uploading the video to the server and it worked on chrome but safari gave an “unsupported file type” error –
So now I’m back to Vimeo but the page needs to be refreshed to see it. Has anyone run into this issue?
link to site – https://5m9.dae.myftpupload.com
Thanks
BHey schwabino,
It seems that Chrome and Edge on Windows is blocking the playing of Vimeo videos.
In my test with Windows in Chrome, Firefox, Edge, & Brave in a color section with a background video on desktop,
all browsers play the example YouTube link, and only Brave & Firefox play the example Vimeo link.
So Chrome, Edge, & Brave all use chromium as their engine and since Brave will play the Vimeo video I would say that Chrome & Edge are blocking Vimeo.
Since all of them play YouTube, it doesn’t seem that it is a theme or element issue and I don’t see that there is anything that the theme can do to make the browsers play a Vimeo video.
So my recommendation is to use YouTube.Best regards,
MikeHi,
I didn’t see the YouTube watermark, but your other option is to upload the video to your site and host it yourself.Best regards,
MikeHi,
I see, unfortunately, I don’t have access to Safari today as I’m on Windows, please review the “unsupported file type” error that you got from Safari and change to a file type that is supported by Safari.
When I check the video on Windows it looks like it is a mp4, according to this article the video could be in a malformed codec and you should try converting it to a proper mp4.
In my experience Safari typically plays mp4Best regards,
Mike
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