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  • December 1, 2018 at 5:16 pm #1039693
    djsmbd

    Hello,
    Background images are no longer rendering after updating to 4.5.
    Kind regards.

    December 1, 2018 at 7:33 pm #1039721
    Mike

    Hey djsmbd,
    Was it one background image for the whole page, or each section had a background image?
    Do you happen to have a screenshot of how it was?

    Best regards,
    Mike

    December 1, 2018 at 7:57 pm #1039725
    djsmbd

    Hi Mike,

    It was a typical Enfold background…as you scroll down, an moving image scrolls in the background.
    Do screen shot of how it was. There is an image for each section of the page. The images are still loaded in the background word press.
    After updating, they no longer render.

    December 1, 2018 at 8:43 pm #1039733
    Mike

    Hi,
    I assume you tried disabling your plugins to rule that out?
    Can you please include a admin login in the private content area so we can take a closer look?

    Best regards,
    Mike

    December 1, 2018 at 9:41 pm #1039737
    djsmbd

    Yes…thank you. See private content.

    December 1, 2018 at 9:42 pm #1039738
    djsmbd
    This reply has been marked as private.
    December 2, 2018 at 5:45 pm #1039992
    Mike

    Hi,
    The errors that I see are your images a loading from http but your site is https, so you are getting a mixed content error, this is why your media library is not loading.
    I recommend trying the plugin Really Simple SSL, did you move this site from somewhere else or did you just install the ssl?
    You are also getting jQuery errors from your Yoast plugin, please try disabling your plugins, until your images are showing again.

    Best regards,
    Mike

    December 2, 2018 at 6:01 pm #1039996
    djsmbd

    Sounds good. Thanks Mike. I will try those and get back with you.

    Any idea why the mobile site stop functioning after upgrading to 4.5? This is a pressing issue…most of our customers use mobile.

    Kind regards,

    David

    December 2, 2018 at 6:05 pm #1039997
    djsmbd

    Also, in mobile, there is an F in the top left corner. On all my pages in WP, an ‘F’ displays if I go to a page color section. it shows up on the top left of each color section.

    December 2, 2018 at 8:37 pm #1040030
    Mike

    Hi,
    I took a look at your mobile menu but it seems to work correctly:
    2018-12-02-133133
    and I don’t see an “F” on any pages, or on the color sections in the back end:
    2018-12-02-133338
    Please include a screenshot of what you are seeing, what browser are you using & do you have any browser extensions installed?

    Best regards,
    Mike

    December 3, 2018 at 2:41 pm #1040311
    djsmbd

    Hi Mike,

    On a hunch, we reinstalled enfold on the server and it worked.

    Kind regards

    December 4, 2018 at 4:05 am #1040540
    Mike

    Hi,
    That’s great news! Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

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