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AuthorPosts
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April 9, 2024 at 1:58 am #1439541
Yay I finally figured out how to update my support renewal, now I can finally ask questions!
I have a page with some gradient backgrounds that appear fine when previewing but are not showing up to the public.
I also have some progress bars on the same page which look fine in Preview mode, but not viewable to the public.Thoughts?
April 9, 2024 at 4:18 am #1439543Hey 34oldcat29,
Thank you for the inquiry.
The post css file seems to be missing, which might be the reason why some elements are not rendering correctly. Please try toggling or temporarily disabling the Enfold > Performance > File Compression settings and then purge the cache. Let us know if this resolves the issue.
Best regards,
IsmaelApril 9, 2024 at 8:50 pm #1439610Thank you for the information. Checking under Performance, I see that CSS File merging And Compression is currently set to Disable – No CSS file merging and Compression. Should I set this to Enable?
Sorry I’m not familiar with this setting.April 10, 2024 at 7:59 am #1439625Hi,
Thank you for the update.
If compression settings are already disabled, please try checking the compression or minification settings in your cache plugin and temporarily disable them. If the issue persists, kindly provide the login details in the private field so that we can check the issue further.
Best regards,
IsmaelApril 10, 2024 at 8:43 pm #1439689No luck. I had no Cache plug installed. I installed one but couldn’t get anything to fix the issue.
April 11, 2024 at 10:24 am #1439721Hi,
Thank you for the info.
We just noticed that the site contains an older version (5.6.8) of the theme. Please upgrade to version 5.7 as soon as possible.
To fix the issue with the builder elements, we added this code in the functions.php file:
/** * Filter to skip css file generation. * You can add logic to skip for certain pages/posts only. * * @since 4.8.6.1 * @param boolean $create * @return boolean true | false or anything else to skip generation of css file */ function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
You might want to install a child theme in order to preserve these modifications.
// https://kriesi.at/documentation/enfold/child-theme/
Best regards,
IsmaelApril 12, 2024 at 6:40 pm #1439853Ismael, thank you so much! I’m not familiar with child theme but will read the information you provided and start there.
Thank you again!April 13, 2024 at 2:18 pm #1439888 -
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