Hello since I downloaded the enflold last version, I have a problem with Avia Text element.
The editor does not work correctly.
I do not have all the tools I used to have as slider, gallery, portfolio….and the editor shows codes
The page,I modified since I updated does not appear correctly.
Can somebody help me?
Thanks
Hey sophieantoine2016,
Could you please attach some screenshots of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria
Hi,
Thanks for that. I see that you are using an old version of the theme, could you try to update to 4.5.4 and then use the Classic Editor in the theme options please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the old version, then upload the new one. Make sure that you have backups of the site before you start updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard