Viewing 15 posts - 31 through 45 (of 45 total)
1 2
  • Author
    Posts
  • November 12, 2019 at 9:33 pm #1156177
    Victoria

    Hi AndromedaTS,

    Best regards,
    Victoria

    November 15, 2019 at 7:56 pm #1157275
    Schmiddy

    Same issue here… Page content is not loading. icon is turning round infinite. This behavior is only on one page in Enfold… the others work fine.
    I had this issue in the past, could solve it some how but can’t remember how – too long ago. :-(

    November 16, 2019 at 12:25 pm #1157432
    Rikard

    Hi Schmiddy,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    November 18, 2019 at 10:49 pm #1157969
    Schmiddy

    OK, done. :-)

    A specific Page is not loading anymore – loader-icon turns infinitly

    November 19, 2019 at 1:42 pm #1158162
    Rikard

    Hi Schmiddy,

    Thanks for that, I’ve replied to your new thread already. Let’s continue in there.

    Best regards,
    Rikard

    November 19, 2019 at 2:39 pm #1158171
    lambertosaletti

    Hi, I have a problem with avia advanced layout editor: when I go to edit an item and update the newly modified page, it deletes all the elements of the page itself.

    November 20, 2019 at 6:20 am #1158367
    Rikard

    Hi lambertosaletti,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    December 17, 2019 at 7:09 am #1166725
    AndromedaTS
    This reply has been marked as private.
    December 18, 2019 at 5:35 am #1167095
    Rikard

    Hi AndromedaTS,

    Sorry for the problem, but you need to reply to your thread in order to get support. Otherwise we can’t know if you are still having problems or not. I tried logging into your site but I’m getting blocked by your security plugin:

    Access Denied – Sucuri Website Firewall
    If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue.

    Can we get around that in some way?

    Best regards,
    Rikard

    September 11, 2020 at 8:29 am #1245076
    AndromedaTS
    This reply has been marked as private.
    September 11, 2020 at 10:25 am #1245088
    Yigit

    Hi,

    “Access Denied – Sucuri Website Firewall”. Could you please temporarily disable IP restriction so we can look into it? :)

    Best regards,
    Yigit

    September 11, 2020 at 11:06 am #1245094
    AndromedaTS

    send e your IP address Please

    September 14, 2020 at 5:48 am #1245643
    Nikko

    Hi AndromedaTS,

    We apologize for the delayed response.
    My IP is dynamic, so it changes from time to time.
    Please check it in private content.

    Best regards,
    Nikko

    September 14, 2020 at 10:27 am #1245705
    AndromedaTS

    I have whitelisted your IP.

    September 14, 2020 at 12:19 pm #1245732
    Nikko

    Hi AndromedaTS,

    Thanks, I see js errors coming from this js code:

    <script type="text/javascript">
	$(document).ready(function(){
		$('.job-script').append('
if(!window._rbox){
window._rbox = { host_protocol:document.location.protocol, ready:function(cb){this.onready=cb;} };
(function(d, e) {
    var s, t, i, src=["/static/client-src-served/widget/47375/rbox_api.js", "/static/client-src-served/widget/47375/rbox_impl.js"];
    t = d.getElementsByTagName(e); t=t[t.length - 1];
    for(i=0; i<src.length; i++) {
        s = d.createElement(e); s.src = _rbox.host_protocol + "//w.recruiterbox.com" + eval("src" + String.fromCharCode(91) + String(i) + String.fromCharCode(93));
        t.parentNode.insertBefore(s, t.nextSibling);
    }})(document, "script");
}');
	});
</script>

    Where is this added? so we can try to remove it temporarily and check if accordion works once the js error is fixed.

    Best regards,
    Nikko

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