Viewing 11 posts - 1 through 11 (of 11 total)
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  • August 28, 2020 at 12:56 pm #1241563
    Dr. Roman Hummelt
    Guest

    Dear Sirs,

    please excuse our wrong input. The Avia Editor does NOT work suddenly.

    br

    Dr. Roman Hummet

    August 29, 2020 at 5:46 am #1241768
    Nikko

    Hey Dr. Roman Hummelt,

    Can you give us the versions of WordPress, Enfold and PHP you’re using?

    Best regards,
    Nikko

    August 29, 2020 at 1:33 pm #1241824
    Dr. Roman Hummelt
    Guest
    This reply has been marked as private.
    August 29, 2020 at 1:35 pm #1241825
    Dr. Roman Hummelt
    Guest

    Hi Nikko,

    thank you for your repsonse!

    Wordpress 5.5

    Envold 3.2

    We have used Kriesi without problems for several years now. No interaction from our side.

    Sudden Problems:

    1) Pages:

    – WordPress editor suddenly shows up, Avia Layout Editor does show below
    – Screen view does not show option of Avia Layout editor to be clicked.
    – Changes on pages not possible
    – New pages are possible with Word Press Editor only
    – Avia Layout editor choice is shown for clicking with Portfolio options

    2) Envold

    First page of option menu is shown, following options are not shown any more.

    Confidential information:
    wordpress http://www.mallorcaclassicweek.com
    http://www.mallorcaclassicweek.com/wp-login.php
    User Name: Roman , Password 201205790%AKL!
    Host adress: http://ftp.imc.de
    Login: adm
    Password: aub5Uvx

    Mallorcaclassicweek.com application: Subfile wp5

    Dear Nikko, we would be very happy if you yould help us.

    Best regards

    Roman

    Dr. Roman Hummelt
    Coordinator Mallorca Classic Week by Port Adriano

    August 30, 2020 at 4:29 pm #1241968
    Victoria

    HiDr. Roman Hummelt,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

    Best regards,
    Victoria

    August 30, 2020 at 10:05 pm #1242009
    Dr. Roman Hummelt
    Guest

    Hi Victoria,
    thank you for your response.
    Are you sure that our pages for MCW by PA and the design of Envold will be the same after the recommended procedure?
    Best regards
    Roman

    August 31, 2020 at 12:12 pm #1242131
    Victoria

    Hi Roman,

    Yes, but make sure to have a full website backup ready and update php to php7.2 or higher.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 1, 2020 at 6:06 pm #1242567
    Dr. Roman Hummelt
    Guest

    Hi Victoria,
    thank you for the advice.
    We will start the repair of our web page mallorcaclassicweek.com after we have published the next newsletter.
    We would get back to you in case we should run into problems by following the recommended procedure. In the meantime I remain
    with best regards
    Dr. Roman Hummelt
    Coordinator Mallorca Classic Week by Port Adriano

    September 2, 2020 at 9:10 am #1242723
    Nikko

    Hi Dr. Roman Hummelt,

    Just to add on Victoria’s advise please use the latest version of Enfold which is 4.7.6.3.

    Best regards,
    Nikko

    October 6, 2020 at 11:34 am #1250808
    Schmidchen

    Hi Nikko,
    we have tried to install enfold via FTP according to Victorias and your guidance.
    We cannot access malrocaclaasicweek.com any more. We have installed the Debug routine and send the debug log enclosed. Have a look please and advise how to proceed please . Thank you very much Best regards Dr. Roman Hummelt IMC
    Debug Log:

    [05-Oct-2020 16:24:20 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:24:20 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:24:20 UTC]

    PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182

    [05-Oct-2020 16:24:24 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:24:24 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:24:24 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:24:59 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:24:59 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:24:59 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:25:00 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:25:00 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:25:00 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:26:15 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:26:15 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:26:15 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:26:19 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:26:19 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:26:19 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:30:53 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:30:53 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:30:53 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:33:19 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:33:19 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:33:19 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:33:19 UTC] PHP Deprecated: class-phpmailer.php is deprecated since version 5.5.0! Use wp-includes/PHPMailer/PHPMailer.php instead. The PHPMailer class has been moved to wp-includes/PHPMailer subdirectory and now uses the PHPMailer\PHPMailer namespace. in /home/www/html-data/wordpress5/wp-includes/functions.php on line 4964
    [05-Oct-2020 16:33:20 UTC] PHP Warning: require(/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php): failed to open stream: No such file or directory in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182
    [05-Oct-2020 16:33:20 UTC] PHP Fatal error: require(): Failed opening required ‘/home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/usr/share/pear’) in /home/www/html-data/wordpress5/wp-content/themes/enfold/framework/php/inc-autoconfig.php on line 182

    October 6, 2020 at 4:30 pm #1250879
    Nikko

    Hi Schmidchen,

    This is fixed, some of the theme files are missing and I just added it.
    You’re still using PHP version 5.6.40 which is really slow and already outdated, please update it to version 7.3.

    Best regards,
    Nikko

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