Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 27, 2019 at 2:59 pm #1072292
    GreydoorPublishingLtd

    Wordpress updated, Avia Layout Builder does not load on new posts or pages. some existing posts work, however others do not render properly apart from when “viewing” the post in admin mode.

    We attempted to update the theme to see if that resolved the issue, however the update process complains over the url not being specified. We attempted a manual update to the latest version we could download via themeforest (which did not match the one suggested by the built in updater. this ended up throwing an error 500. we reverted back to the original version.

    the section does not render on new pages even though it is enabled.

    Can someone assist?

    March 1, 2019 at 2:56 pm #1073213
    GreydoorPublishingLtd

    Please can I get an update on this issue?

    Regards

    Jim

    March 2, 2019 at 5:48 am #1073507
    Rikard

    Hi Jim,

    Thanks for the login details, though they don’t seem to work. Could you check and verify please? Your problem is likely due to the new block editor in WordPress, if you update to 4.5.4 then you will have an option in the main page of the theme options to select the Classic Editor. The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    If you don’t want to update then you can try to add this to your functions.php file in order to disable the WordPress block editor:

    // disable for posts
add_filter('use_block_editor_for_post', '__return_false', 10);

// disable for post types
add_filter('use_block_editor_for_post_type', '__return_false', 10);

    Best regards,
    Rikard

    March 4, 2019 at 2:10 pm #1074363
    GreydoorPublishingLtd
    This reply has been marked as private.
    March 5, 2019 at 3:08 pm #1074896
    GreydoorPublishingLtd

    Hi Rikard,

    One weird thing is that even though editing the page does not render correctly, or viewing the page in the wild. when you go to preview the page from the editor, the page renders correctly.
    are you able to take a look at this? the page in question is USA

    thanks in advance!

    Jim

    March 6, 2019 at 5:04 am #1075247
    Rikard

    Hi Jim,

    Thanks for the update. You are seeing that editor since WordPress has changed its default editor since WordPress 5. If you disable it using the code I posted then it would go back to normal, or if you update to the latest version of the theme and then select the Classic Editor in the theme options. We can help you out with that if you like? If you do need help with that then please post FTP login details in private as well, and verify that you have backups of the site in case something should go wrong.

    Best regards,
    Rikard

    October 23, 2019 at 4:34 am #1150356
    dancedojo

    Hey,
    I’ve just updated WordPress from 4.9.8 to 5.2.4 and run into the same issue where any page built with the enfold Advanced Layout Builder is not loading in the WordPress back end (so I am unable to edit the page at all).

    I’ve followed all the instructions above. After updating my enfold theme to version I just updated Enfold to version 4.6.3.1. I went to the theme settings and switched back to the Classic Editor. That didn’t work, so I then tried adding those 2 lines of code to my Functions PHP file, but neither has worked.

    What can I do from here? I’ve supplied you credentials in the private content.

    Example of pages that won’t load the Advanced Layout Builder:
    https://thedancedojo.com/
    https://thedancedojo.com/product/bachata/
    https://thedancedojo.com/product/salsa-mastery/

    Thanks,
    Cody

    October 23, 2019 at 10:25 am #1150435
    Rikard

    Hi Cody,

    Thanks for the login details, the builder is not loading on my end either when I try to edit your front page. I’m not sure what the problem is but it looks like there is a plugin conflict, what happens if you deactivate all plugins?

    Best regards,
    Rikard

    October 23, 2019 at 1:49 pm #1150506
    proact

    I have the same problem too. Non of the above could fix my issue

    • This reply was modified 5 years, 2 months ago by proact.
    October 23, 2019 at 8:38 pm #1150625
    Victoria

    Hi proact,

    Please start a separate thread, describe your issue there and give us a link to your website.

    Best regards,
    Victoria

    October 23, 2019 at 8:50 pm #1150635
    dancedojo

    Hey Rikard,

    Thanks for the reply and taking a look. I’ve isolated the issue down to a plugin and got it fixed up. For anyone out there who might be using the Toolset Types plugin (for building Custom Posts), it was the culprit. It used to be a free plugin but now requires you to pay for the premium version to get proper updates.

    Anyways, the issue is now fully resolved and the Advanced Layout Builder now allows me to edit :)

    October 23, 2019 at 11:05 pm #1150680
    Jordan Shannon

    Hi,

    I’m glad this was resolved for you. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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