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The avia layout builder is stuck on the spinning wheel and doesn’t load, therefore I can’t edit the website.
I think haven’t done anything different or installed any new plugin since the last time it worked…I’m not a developer and would appreciate your help figuring this out.
Thank youHey mnbento,
You are running a very old version of the theme. Could you try to update to the latest version of the theme (4.5.6) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please delete the old version of the theme, then upload the new one. Make sure that you have backups of the site before you start updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
After you have updated then please select to use the Classic Editor in the main page of the theme options.
Best regards,
Rikard
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