-
Posts
-
Hello, I love your theme.
However, I am having an issue with the Avia Builder, it’s not loading in the pages of this site: https://compasivamente.com/
Any hints?Admin access data below.
Regards.
What exactly do you mean by “does not load”
because i see that you have used color-section, columns etc. pp.Hi cocoagroup,
Thanks for giving us admin access.
I have checked the backend and it is returning 403 forbidden error.
I tried adding this code in functions.php to enable debugging://set builder mode to debug add_action('avia_builder_mode', "builder_set_debug"); function builder_set_debug() { return "debug"; }as specified in our documentation https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode however I can’t seem to add it via Appearance > Theme Editor.
Please add this code or you can give us FTP access so we can try to add, once that is done, please let us know and we’ll try to debug the issue further.Best regards,
NikkoThanks Nikko, I’ve added the code to the functions.php file of the Child theme.
I’m sending you also the FTP access.Regards,
CocoaHi cocoagroup,
I have checked your site and it seems that some options in the layout builder (like custom bg colors) results in the 403 errors.
Can you try to add this code in your wp-config.php file:define('CONCATENATE_SCRIPTS', false );If that still doesn’t work, please try asking your webhost if mod_security can be deactivated.
Best regards,
Nikko
- You must be logged in to reply to this topic.