Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 17, 2022 at 1:40 pm #1361940
    Vital Filipenia
    Guest

    Hey guys, I know it’s presale, but I can’t use my Enfold cos of the strange bug. I can’t type whitespace or use Next line (Enter). It just doesn’t work, and even sometimes deletes the whitespace I already have.

    I can’t use support, but it’s a bug case, so hope you will help me.

    August 17, 2022 at 2:00 pm #1361947
    Rikard

    Hey Vital Filipenia,

    Could you try updating the theme to the latest version (5.1.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If not, then please post admin WordPress login details in private, and let us know how to reproduce the problem you are seeing on your end.

    Best regards,
    Rikard

    August 17, 2022 at 2:22 pm #1361951
    Vital

    Hey Rikard,

    Updated to 5.1.1, nothing changed. In Text Block it’s OK. But no Special Heading works.

    Please find WordPress login details in private block.

    August 17, 2022 at 2:43 pm #1361957
    Rikard

    Hi,

    Thanks for that. What happens if you dectivate all plugins temporarily, or activate the parent theme?

    Best regards,
    Rikard

    August 17, 2022 at 2:54 pm #1361958
    Vital

    I started disabling the plugins one by one.
    As soon as I turned off Duplicate Post everything was fine!

    Thanks so much for the advice and quick support, Rikard!

    Best regards,
    Vital

    August 17, 2022 at 3:14 pm #1361962
    Rikard

    Hi,

    Great, I’m glad that we could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    August 17, 2022 at 3:28 pm #1361963
    Vital Filipenia
    Guest

    Close please, everything is fine!

    August 17, 2022 at 4:07 pm #1361968
    Nikko

    Hi Vital,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
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