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  • #1317185

    Hey everyone,
    after a couple of weeks not having updated my website, I checked in today and updated the wordpress verion 5.8. After that I tried to edit my site, but there is a huge problem:
    – I clicked on “Edit” and then the site opened with a totally different look. I had to scroll down to get to the Avia layout archirect because there were a lot of blocks in HTML, for example:
    [av_section min_height=’100′ min_height_px=’500px’ padding=’default’ shadow=’no-shadow’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=” bottom_border_style=” scroll_down=’aviaTBscroll_down’ id=’home’ color=’main_color’ custom_bg=’#000000′ src=’http://www.pikarot.com/wp-content/uploads/2017/09/Pikarot_Silhouetten-1030×687.jpg’ attachment=’401′

    ….and so on

    – Then I scrolled down and tried to edit the Avia layout archirect, but the textblock didn’t show any text when I opened a textblock and on the right side/preview side there was some notification saying something with “error” and “using html”.

    – I logged out an back in but nothing changed except that the Avia layout archirect was now gone completely

    Has this something to do with the wordpress update or is this an enfold issue? I tried to look for an solution, watched tutorials for the new wordpress, but I cannot find a way to get to a an editorlayout where I can edit my site.

    It would be great if someone had an idea.
    Thanks,
    Alexia

    #1317285

    Hi Alexia,

    Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.8.6.2) to see if that helps please? The update to 4.8.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1317527

    Dear Rikard,
    thanks for replying so fast! I tried to use the thread-link you sent me to answer, but it seems closed: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    So, I would like to update to the new version the way you explained, but I am not sure where to get the zip.file with the latest theme version of enfold. Can you help me our here?

    Thanks a lot!
    Best,
    Alexia

    #1317711

    Hi Alexia,

    The thread is closed, but you can still read the content in it. It’s not really relevant as to why though, you still need to update the theme manually from the version you are running. You can download the latest version of the theme from your Themeforest account.

    Best regards,
    Rikard

    #1318995

    Dear Rikard,

    I did as you told me and everything works now! Thank you so much!!
    Best,
    Alexia

    #1319299

    Hi Alexia,

    Great, I’m glad that you got things working, and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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