Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1267863

    Hello,
    it’s been a long time since I need to update my website and I can notice that the Avia editor is not working.
    Could you help me with this?
    Thanks in advance!
    M

    #1268109

    Hey comunicahair,

    It looks to be working in the last screenshot? And the first ones doesn’t have the Layout Builder activated? If you need further help then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1268371

    Thank you for your kind reply!
    best regards,
    Marta

    #1268789

    Hi Marta,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best regards,
    Victoria

    #1268849

    Hello!
    thank you for your reply, I think something is wrong with my api key, I’m not sure! could you help me to be sure this is the latest theme?
    thanks in advance!
    Marta

    #1268869

    Hi Marta,

    You will need to go to your ThemeForest account and generate a token for your theme, there you can also get a fresh copy of the theme and update it via FTP.

    Here are the docs for you:

    Best regards,
    Victoria

    #1268888

    Thank you so much Victoria!! Yes, now is updated it!!
    is any problem with Enfold Instagram?
    Cheers,
    Marta

    #1269214

    Hi Marta,

    Please try this plugin instead: https://smashballoon.com/doc/plugin-downloads/

    Best regards,
    Rikard

    #1269490

    Solved it!
    thank you so much for all your help!
    warm regards,
    Marta

    #1269654

    Hi comunicahair,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 10 posts - 1 through 10 (of 10 total)
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