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AuthorPosts
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December 16, 2020 at 3:46 pm #1267863
Hello,
it’s been a long time since I need to update my website and I can notice that the Avia editor is not working.
Could you help me with this?
Thanks in advance!
MDecember 17, 2020 at 1:25 pm #1268109Hey comunicahair,
It looks to be working in the last screenshot? And the first ones doesn’t have the Layout Builder activated? If you need further help then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardDecember 18, 2020 at 10:52 am #1268371Thank you for your kind reply!
best regards,
MartaDecember 20, 2020 at 5:06 pm #1268789Hi Marta,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
VictoriaDecember 20, 2020 at 8:42 pm #1268849Hello!
thank you for your reply, I think something is wrong with my api key, I’m not sure! could you help me to be sure this is the latest theme?
thanks in advance!
MartaDecember 20, 2020 at 9:32 pm #1268869Hi Marta,
You will need to go to your ThemeForest account and generate a token for your theme, there you can also get a fresh copy of the theme and update it via FTP.
Here are the docs for you:
Best regards,
VictoriaDecember 20, 2020 at 10:55 pm #1268888Thank you so much Victoria!! Yes, now is updated it!!
is any problem with Enfold Instagram?
Cheers,
MartaDecember 22, 2020 at 4:46 am #1269214Hi Marta,
Please try this plugin instead: https://smashballoon.com/doc/plugin-downloads/
Best regards,
RikardDecember 23, 2020 at 9:55 am #1269490Solved it!
thank you so much for all your help!
warm regards,
MartaDecember 23, 2020 at 10:24 pm #1269654Hi comunicahair,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria -
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