Hello,
it’s been a long time since I need to update my website and I can notice that the Avia editor is not working.
Could you help me with this?
Thanks in advance!
M
Hey comunicahair,
It looks to be working in the last screenshot? And the first ones doesn’t have the Layout Builder activated? If you need further help then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Thank you for your kind reply!
best regards,
Marta
Hi Marta,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
Best regards,
Victoria
Hello!
thank you for your reply, I think something is wrong with my api key, I’m not sure! could you help me to be sure this is the latest theme?
thanks in advance!
Marta
Hi Marta,
You will need to go to your ThemeForest account and generate a token for your theme, there you can also get a fresh copy of the theme and update it via FTP.
Here are the docs for you:
Best regards,
Victoria
Thank you so much Victoria!! Yes, now is updated it!!
is any problem with Enfold Instagram?
Cheers,
Marta
Hi Marta,
Please try this plugin instead: https://smashballoon.com/doc/plugin-downloads/
Best regards,
Rikard
Solved it!
thank you so much for all your help!
warm regards,
Marta
Hi comunicahair,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria