Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 18, 2019 at 1:14 pm #1167254
    brandreach_at

    Hello!

    We’re experiencing issues with the Enfold Cookie Banner in combination with other plugins that using JS on iOS. Android and Windows/Mac are working fine.

    Dev Tools Console is displaying the following error on both websites:
    TypeError: undefined is not an Object. (evaluating ''msTrackingProtectionEnabled' in window.external')

    Switching from Block Editor to the WP Classic Editor doesn’t have an impact either, so it doesn’t seem to be related to Gutenberg.

    Tested with iPhone 11, iOS 13.0, Google Chrome 78 as well as Safari

    Is there a way to fix the JS error? We’d really like to keep using the Enfold Cookie Banner function.

    Thanks in advance!

    Best regards,
    Steph

    December 19, 2019 at 8:09 pm #1167895
    Victoria

    Hey brandreach_at,

    Please have a look at the following thread:
    https://kriesi.at/support/topic/cookie-consent-bar/#post-1145865

    If you need further assistance please let us know.

    Best regards,
    Victoria

    December 20, 2019 at 11:58 am #1168088
    brandreach_at

    Hi Victoria,

    that fixed it, thank you!

    BR
    Steph

    December 20, 2019 at 3:37 pm #1168164
    Nikko

    Hi Steph,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘avia cookieconsent JS error on iPhones’ is closed to new replies.