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  • #374016

    My client had another person not familiar with WordPress update the site to WP 4.1 (without backing the site up). The Avia builder is not working and I’m getting the infinite spinning wheel. It won’t let me choose the default editor or respond to any of the other controls on the page.

    I have deactivated all plugins and the issue still persists.

    Also in the dashboard when I click on Enfold for the theme options, the options that usually show up in the left hand column aren’t showing up UNLESS I click from the WP Admin bar (black bar above content) and select on a particular theme option to edit (ie: styling or general settings).

    Theme Update is also not working: I put in my username and API and the Enfold version is 2.4.2 and it’s saying:
    No Updates available. You are running the latest version! Great!

    I have Enfold on another client site and all is running smoothly running on WP 4.0.1

    Help. From what I read, if the theme is updated all should be well.

    Thank you.


    Hey acaweb!

    Please update Enfold to the latest version 3.0.4 via FTP and make sure to overwrite all files –
    Also, please make sure that your API key is correct.



    I have the same problem. I updated to 3.2.0 replacing all 3.1.5 files in two steps, first deleting old theme and uploading the 3.2.0. I also checked the API key and it is correct.

    Can you please tell me how to fix this problem?



    I replied to you on other thread. Let us stick to that one :)


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