-
Posts
-
I am also seeing the “Wheel of death” when trying to edit a page in the Avia Layout Builder.
I’ve cleared the cache.
I’ve updated WP, plugins, and the theme.
I deactivated plugins and reactivated them one at a time and saw no difference.
I tried copying the shortcodes in the debug section and pasting them onto a new page but the builder wouldn’t even open.
I do see this error every now and then:
“http_code’ in /home/laketoxa/public_html/wp-content/themes/enfold/framework/php/auto-updates/class-envato-protected-api.php on line 307”
and others like /class-pixelentity-theme-update.phpIt looks like many others have had issues with this builder as well. What should I do?
Hey LakeTox,
Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
- You must be logged in to reply to this topic.