Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 29, 2017 at 5:07 pm #768926
    LP-Media

    Hello,

    As the title says, in the Avia Builder when clicked on an inserted avia-button, table options come up, instead of button properties. Theme and WordPress are up-to-date (4.0.3 and 4.7.3 respectively).

    The preview on the right does seem to work however.

    Is this a bug or an error in our configuration?

    April 1, 2017 at 11:37 am #770292
    Rikard

    Hey LP-Media,

    Thanks for the login details. Could you try updating the theme to the latest version (4.0.4) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If that is not the problem then please try disabling all plugins to see if there is a conflict coming from any of them.

    Best regards,
    Rikard

    April 5, 2017 at 3:28 pm #772615
    LP-Media

    I have tried with the theme version 4.0.5 (latest). I also tried with all plugins disabled and the problem still occurs. Any ideas?

    April 10, 2017 at 4:59 am #775237
    Nikko

    Hi,

    Sorry for the late response, I’ve checked it, the Element Preview works fine and don’t see any errors but I do see that the table options is shown instead for the button, would you give us permission to disable any/all plugins just for few minutes and also change theme from child theme to the parent? also can you give us access to ftp?

    Best regards,
    Nikko

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