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on my end here it starts auto and in lightbox:


Hi Guenni,

Thanks for the response. It seems to work on internet explorer, but not on Safari. I am yet to try it on Chrome and Firefox.

Is there a way I can guarantee it autoplays on all browsers?


Hi atifaijaz123,

There is no guarantee, Safari has its own policy for the video autoplay. The video auto-plays in Chrome on a Mac.

Best regards,


Thanks for the help Victoria. I might just upload the video to YouTube instead.



Thanks for the feedback, I think that is the better choice in general to be honest with you. The performance of the video load speed will likely increase if you host it on Youtube.

Best regards,

Viewing 6 posts - 1 through 6 (of 6 total)
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