Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 27, 2018 at 12:31 pm #962691
    C_Eng0409

    I have Version 4.2 installed and my security plugins tell me that enfold needs to be updated. If I check in Theme Update in Enfold Options it shows me the Version 4.2 is installed and up-to-date.
    I then check manually but still it says: All Themes are up-to-date.
    On Themforest it shows me that version 4.4 is out but I can’t update.

    What’s wrong?
    Regards!

    May 28, 2018 at 2:33 pm #963232
    Victoria

    Hey C_Eng0409,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    What is your hosting provider?

    Best regards,
    Victoria

    May 28, 2018 at 4:20 pm #963341
    C_Eng0409

    See below

    May 28, 2018 at 4:36 pm #963351
    Yigit

    Hi,

    Please try a WordPress transients cleaner plugin if you do not receive auto updates and make sure your API key in the theme settings is correct under Enfold > Theme Update.

    If it does not help, I am afraid you might need to update the theme manually via FTP.

    Unfortunately, not all Server environments are able to make use of the auto-update feature provided by ThemeForest.

    Best regards,
    Yigit

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