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  • November 9, 2023 at 3:47 pm #1425136
    Marc

    Hello together,

    We are utilizing the tab section element on our website but the height option “auto adjust to content” does not seem to work properly.
    All tab sections still have the same height as the tab section with the most content (see private content section).
    We have also tried to completely redesign the section from scratch but with no luck at all.
    After some research we have found quite a few topics on this issue but mostly from older Enfold versions (between 2017-2019), so it seems that the issue had been fixed in some former release.
    We are running Enfold 5.6.8 on PHP 8.2.12.

    How can this be fixed?

    Best regards,
    Marc

    November 10, 2023 at 5:30 am #1425193
    Ismael

    Hey Marc,

    Thank you for the inquiry

    We can reproduce the issue but we are not yet sure what is causing it. Please provide the login details in the private field so that we can check the site further.

    Best regards,
    Ismael

    November 10, 2023 at 8:42 am #1425200
    Marc

    I have supplied you a temporary user in the private content section for further investigation.

    November 10, 2023 at 2:46 pm #1425234
    Rikard

    Hi,

    Thanks for that. It’s working as expected when the parent theme is active, so something in your child theme seem to be causing a problem. Please try to remove all the code from functions.php, then add the blocks back one by one to see when the problem starts.

    Best regards,
    Rikard

    November 14, 2023 at 8:15 am #1425534
    Marc

    We will follow these instructions and then reply here with the outcome.

    November 14, 2023 at 8:56 am #1425536
    Ismael

    Hi,

    We’ll keep the thread open. Let us know if anything comes up.

    Best regards,
    Ismael

    November 21, 2023 at 9:58 am #1426133
    Marc

    Thank you, we keep you posted as soon as we know more.

    November 24, 2023 at 10:17 am #1426386
    Marc

    We forwarded your hint to our web developer who switched to the parent theme and cleared the functions.php but the problem persisted on his end.
    It seems that the problem roots to something else which we are not able to identify as of now.

    November 25, 2023 at 5:07 pm #1426435
    Mike

    Hi,
    Thanks for the feedback, I’m not sure what might be causing this, but I copied your page to my test site and each tab section seems to auto adjust to the content, please check the link below. Is your server using an “object” cache such as Memcached, Redis, Varnish?
    Can you try disabling it to test?
    Typically when we can’t reproduce the error it points to a plugin or custom code in the child theme, but since your web developer checked this, perhaps it is a caching issue.

    Best regards,
    Mike

    November 28, 2023 at 1:46 pm #1426600
    Marc

    We are neither using any caching process/plugin nor do we have implemented any custom code in our child theme.
    After temporarily deactivating all plugins currently installed the problem unfortunately persists and we are at a loss what else could be causing this issue.

    November 28, 2023 at 4:57 pm #1426615
    Mike

    Hi,
    I’m not sure what could be causing this, but it looks like you are using a CDN: cdn.consentmanager.net
    can you try disabling this and see if the error continues?
    Since I can’t reproduce the error when I copy your page and test it on my server, the error must be from whatever the difference between our servers is.
    I tried disabling your plugins and child theme, and as you said that didn’t help, can you confirm that your page on my test site doesn’t have the error?

    Best regards,
    Mike

    December 6, 2023 at 10:26 am #1427322
    Marc

    I can confirm that the tab section height works well on your test page and I will forward your information to our web developer in order to test it.
    As soon as I have an update on this, I will post it here.

    December 6, 2023 at 12:14 pm #1427333
    Mike

    Hi,
    Thank you, we will leave this thread open to hear back from you.

    Best regards,
    Mike

    January 15, 2024 at 3:30 pm #1430165
    Marc

    Just as a short update: we are still investigating this issue and I will report back here as soon as we find something worth considering.

    February 28, 2024 at 7:05 pm #1435794
    Marc

    We have finally found the solution to the problem which was an old self-defined rule in the Quick CSS section.
    This ticket can then be closed now.

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Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Auto-adjusting tab section height to content’ is closed to new replies.