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    I am trying to add some mp3s to a portfolio page. I added 3- 1/3 elements, then a text block inside each. In the text blocks I used WPs ‘Add Media’ button and navigated to my uploaded mp3 files for placement. I did not add an OGG file if that matters.

    I then Saved and Updated the page. In the browser, no player shows and if I hover over where they are supposed to be, a text link appears that says ‘Download’ and the link is to the page itself.

    I also tried using a third-party player but it didn’t show up either. Suggestions?

    • This topic was modified 9 years, 11 months ago by blaisen.

    Hey Blaise!

    Make sure you have this option selected:



    Yes – that is the default. I tried importing another…no luck.

    Next Option?

    Here is the code:
    <div class=”wpview-wrap wpview-type-audio” contenteditable=”false” data-wpview-text=”%5Baudio%20mp3%3D%22http%3A%2F%2Fwww.brainshine.com%2Fwordpress%2Fwp-content%2Fuploads%2F2014%2F06%2Fgrunion_image_00.mp3%22%5D%5B%2Faudio%5D” data-wpview-type=”audio”>
    <div class=”toolbar”></div>
    <div id=”mep_15″ class=”mejs-container svg wp-audio-shortcode mejs-audio” style=”width: 400px; height: 30px;”>
    <div class=”mejs-inner”>
    <div class=”mejs-mediaelement”><audio src=”http://www.brainshine.com/wordpress/wp-content/uploads/2014/06/grunion_image_00.mp3?_=15&#8243; style=”visibility: hidden;” class=”wp-audio-shortcode” width=”400″ preload=”metadata”>

    <source src=”http://www.brainshine.com/wordpress/wp-content/uploads/2014/06/grunion_image_00.mp3?_=15&#8243; type=”audio/mpeg”>

    <div class=”mejs-layers”></div>
    <div class=”mejs-controls”>
    <div class=”mejs-button mejs-playpause-button mejs-play”></div>
    <div class=”mejs-time mejs-currenttime-container”><span class=”mejs-currenttime”>00:00</span></div>
    <div class=”mejs-time-rail” style=”width: 0px;”><span class=”mejs-time-total” style=”width: 0px;”><span class=”mejs-time-float”><span class=”mejs-time-float-current”>00:00</span></span></span></div>
    <div class=”mejs-time mejs-duration-container”><span class=”mejs-duration”>00:00</span></div>
    <div class=”mejs-button mejs-volume-button mejs-mute”></div>
    <div class=”mejs-horizontal-volume-slider mejs-mute”></div>
    <div class=”mejs-clear”></div>
    <div class=”wpview-overlay”></div>
    <ins data-wpview-end=”1″></ins></div>

    • This reply was modified 9 years, 11 months ago by blaisen.

    Please update the theme to the latest version (2.8.1).

    If you have modified the theme files it is recommended to backup your current theme.

    Best regards,


    I updated the theme, and I can see the players in preview mode on Firefox. But when I try and open the page regularly through the site, in Firefox, Safari and Chrome, I get the same result I originally described.

    This reply has been marked as private.


    Can you please create me an administrator account? post it here as a private reply.


    This reply has been marked as private.


    Found a workaround, use this method to include the audio files, i already did it for the first one:

    Best regards,


    That works as long as you stay in the Text editor. As soon as you save and re-open the Text Block – which by default opens in the Visual editor – WP (I assume) replaces the code with the player graphic and the problem starts over. This means one has to go back and fix the code in the Text editor every time the Text Block is opened. Not very efficient! Thoughts?



    You can also disable the Visual Editor (Users > Your Profile), that way the shortcode format remains. I know this is not ideal, but it does the job while we find a definitive solution for this bug.

    Best regards,



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