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  • #1396639

    Hi, I controlled all the settings but I didn’t manage to solve this issue of having the audio button showed also on the mobile version of the website.

    What I would like to have is the video muted when the page is uploaded, but I want the audio button to be shown on the video so that the user can decide to activate it or not.


    Hey gabrimore98,
    Thanks for the link to your site, I see that you are using v5.1.2, please update to v5.4 and clear your server, website plugin, and browser cache and check again.
    I see that you don’t have a Inserisci un token privato Envato valido in place, please see our documentation: How to generate a Envato Personal Token
    Or you can manually update your version of Enfold you can download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    then you will see the Theme updated successfully message.

    Best regards,


    Version updated but the audio button still doesn’t show in the video.



    I checked your website and the audio button is displayed in the top right corner of the video on my end. I attached a screenshot in the private content field.

    The volume bar is not available as it is controlled by your device’s volume up/down buttons.

    Best regards,

Viewing 4 posts - 1 through 4 (of 4 total)
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